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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26133 Views
  • 0 replies
  • 11 kudos

Peacock app not working with Chromecast

Recently the Peacock app stopped working with my new (August 2023) Chromecast with google Tv. I have deleted and reinstalled the app (more than once), cleared the cache/ data, and even reset the router. The app works fine on other platforms (iPhone/ ...

Resolved! Chromecast can't connect to wifi

Hey Google community!I've been encountering some issues trying to connect my Chromecast to my WiFi, and I'm seeking assistance to get it sorted out. I've tried various solutions, but it seems nothing is doing the trick.Problem Details:My Chromecast w...

pablolari by • Community Member
  • 1311 Views
  • 2 replies
  • 1 kudos

Resolved! Pixelation on startup with Google TV

Sometimes when I start a chromecast session the image (possibly from an earlier session) is badly pixelated and the audio is very noisy. Then the Samsung TV resets and the session proceeds normally. This has only started in the last months. I did a F...

Pat9 by • Community Member
  • 4487 Views
  • 22 replies
  • 0 kudos

Casting voice keeps cutting on and off

I cast from laptop to TCL TV. I use Chromecast instead of TV's own connectivity, but the problem happens with both casting options.Voice keeps cutting off, like non-stop morse code. Weird thing is it only happens when I have NOT Chrome on top in my l...

Touchscreen tv with Google TV

Hey there, I have a question. My mother bought an Touchscreen tv. We want to build this tv in the garage to play DIY videos to help with little projects.I was wondering if its possible to connect the Google TV Chromecast to the HDMI from the TV. We c...

Men77mb by • Community Member
  • 2196 Views
  • 2 replies
  • 0 kudos

Chromecast setup

So I have just purchased a Chromecast, so far have gotten nowhere with the set up as it will not show a display screen on my tv, I found it on my iPhone but could not get a qr code or 8 digit code to complete set up and have no since lost connection ...

Dankshane by • Community Member
  • 397 Views
  • 1 replies
  • 0 kudos

Chromecast suddenly undiscoverable

Hi, Anyone here experienced their Chromecast not being discovered by your devices? I was playing YouTube videos yesterday. After one video finished playing, I can no longer cast anything (YouTube, Netflix, Spotify, MX Player). I have already tried re...

marie00 by • Community Member
  • 987 Views
  • 4 replies
  • 1 kudos

Chromecast not seen

Hi, I moved house, the TV and the chromecast both came. I set them up originally but now, I cannot get anything to see the chromecast device. The Wifi and phone has changed (it was on hotspot where it was, and now it is a different hotspot), but the ...

Kerryn by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

Spotify stops casting after a few minutes.

When casting to my Chromecast Audio from Spotify, it will start playing as normal, but after a few minutes the sound will cut out. On my Pixel 7 I've seen it display as if it's still playing on Spotify, and I have to track back and pause/play to get ...

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