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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4631 Views
  • 16 replies
  • 6 kudos

Chromecast with Google TV dolby digital fallback

Just picked up an old Dolby Digital Receiver and noticed that most streaming apps are falling back to PCM Stereo. Netflix, Disney+, AppleTV+, Prime & Now TV all have this problem. Youtube works fine for what surround content there is. I can get it to...

My chromecast remote gets really hot and stopped working (I NEED HELP!)

My chromecast remote stopped working all of a sudden, I changed the batteries but it gets EXTREMELY hot upon changing batteries and stopped working. No led indicator, i tried 2 different brands of batteries and nothing, metal contacts are clean and f...

Kx151010 by • Community Member
  • 1827 Views
  • 6 replies
  • 0 kudos

Can’t see my new chrome cast on the Google Home app

I’m trying to connect a new chromecast. I have downloaded the Google Home app. When I try to connect a new device, the app does not recognize any devices. The chromecast is on with a steady white LED light. What is my next step?

Afpiepkorn by • Community Member
  • 4730 Views
  • 18 replies
  • 0 kudos

Chromecast kid profiles won't load apps

I can't load apps on my kids' profiles. I've set up their profiles, but when I go to Manage Apps I get the spinning load sign indefinitely. Apps load fine in the adult profiles. I've searched similar posts and have tried the recommended actions:1. Re...

Teryl by • Community Member
  • 1362 Views
  • 3 replies
  • 0 kudos

Chromecast TV stop working

I saw an article about this issue, I already tried all the answers provided, I have two chromecast and one of them stop working and was just spinning, I change de HDMI port, I change the TV, I change the power cable, button don’t change the color the...

Morro by • Community Member
  • 1391 Views
  • 4 replies
  • 0 kudos

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Не могу подключить свой телефон к smart tv 

Chromecast wont boot

My chromecast randomly buffered and shutdown while watching Hulu. It never came back on on its own. The remote still controlled input and power. I hard reboot it and it is now stuck on the Google G. No amount of time holding the reset button effects ...

Chromecast 4K pixelating when menu scrolling and video.

I have TWO Chromecast 4K w/ GTV and they both do this on different TVs. I'll wake up the device and when I start menu navigation, each time something scrolls or basically any movement happens, the screen shows pixelization mostly across the lower thi...

xerobane by • Community Member
  • 1651 Views
  • 3 replies
  • 0 kudos

Can’t communicate to chromecast from iPhone

Hi, Can’t communicate to chromecast from iPhone. I don’t get past the message: “could not communicate with chromecast”. Changed recently from wifi provider. Please advice

Sofiad by • Community Member
  • 1211 Views
  • 3 replies
  • 0 kudos

Chrome Will Not Optimize Full Screen On Google Smart TV

Hi all,Weird issue I've been experiencing. Before I got the Google Smart TV I was just using the separate Chromecast to cast FuboTV from my desktop to the Chromecast. It was working great, always optimized right away and I didn't have to have it ask ...

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