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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 3058 Views
  • 16 replies
  • 3 kudos

Chromecast remote

My dog chewed my chromecast remote. Can you purchase a new remote seperate?

Ange111 by • Community Member
  • 1195 Views
  • 4 replies
  • 0 kudos

Screen mirror

My phone keeps getting disconnected from google Chrome screen cast almost as soon as I use it, what am I doing wrong.

Chromecast 4k Constantly Resetting Itself - Heat? Return?

I bought a sky blue Chromecast 4k in June. Within the last month or so it has started constantly resetting itself. I've tried unplugging it, plugging it back in, letting it rest, turning it off for hours--nothing is solving the issue. I suspect it's ...

Stuck on G screen won't factory reset

My Chromecast froze today, rebooted and has been stuck on the g logo ever since. I've tried multiple power sources, adapters and hdmis and it's all the same. My Chromecast is only 3 or 4 months old. It will not factory reset either. The unit boots, t...

izayap by • Community Member
  • 1440 Views
  • 5 replies
  • 3 kudos

Kids profile usb storage

I’ve been using a kids profile with the Kodi app to play movies loaded on an external hard drive so my kids can watch movies in my van on road trips. Some time in the last month or so, this broke. After digging into it quite a bit, it looks like exte...

Factory reset fails chromecast google tv

My Chromecast looks to be completely stuck. I cannot do a factory reset. All I get is a G on the screen.Loops like I'm not the only one.It's just over a year old.

Remote select button stopped working

I've been using Chromecast w/Google TV for quite a while, but recently the select button on my remote stopped working. I've had issues where I've had to go to settings and reset things before, but since it's the select button, I can't select the sett...

drrevis by • Community Member
  • 6073 Views
  • 4 replies
  • 0 kudos

My TV brand is not showing

Hey. I have a Denver branded TV and it doesn’t show in Chromecast. What TV brand do I press instead?

C0RTEX by • Community Member
  • 1109 Views
  • 3 replies
  • 1 kudos

Chromecast does not power on

Hi,I don't know which gen this is, the box doesn't say. Model NC2-6A5.Chromecast has previously worked perfectly but now I came home and it doesn't work. The led in the device is off. The power adapter and cord works fine for example for loading a ph...

Jhns by • Community Member
  • 3724 Views
  • 9 replies
  • 0 kudos
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