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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Prime Video is Performing Terribly (Long Buffer Times)
When trying to use the Prime Video app on my Google TV (4K Model), and selecting the show or movie I want to watch, the loading wheel will spin for almost 2 minutes before loading the content, and it will constantly have to buffer every few minutes o...
Resolved! Disney+ just has a spinning wheel w/ no errors
When I try to use the Disney+ app from the Google TV interface it starts to load, but never gets past the spinning wheel. I have left it for 30 mins and still just get the spinning wheel. I have tried:Clearing the app's cacheReinstalling the appReboo...
Resolved! Chromecast TV is telling (talking) to me reading off the printed information on the tv screen.
I was accidentally sitting on my chrome remote, and all of a sudden the tv started to read/speak the displayed information. it is extremely annoying I tune into a movie and it talks over the content of the movie to tell me information like: mature co...
Chromecast remote control ( Broken Button)
How do I go about getting a new remote control for my Chromecast? The middle button is broken (to due to mis-use) thanks in advance.
Bbc iPlayer not working on my brand new Chromecast
Merging thread with existing thread
CCGTV not Updating, Slow HEVC
Hello everyone. Having an issue updating 2 of my 3 CCGTV units to android 12. First one purchased shortly after release a couple years ago. Second and third purchased maybe a year and a half ago. All have same model number on back GZRNL. All markings...
What’s the brand of your tv
Every-time I try to set this thing up, there’s some new bug this piece of crap has.Im having trouble with the remote set up asking “what’s the brand of your tv” I don’t even get the list to choose from. Just “Unable to reach google services”
Chromecast not working
My chromecast was bought 8 years ago (2014 - not sure if that makes it first or second gen). Was working fine then we moved house and I couldn't set it up despite using google device utility app and the google home app. I followed all the steps but o...
Resolved! Hi sense TV with chrome cast or without chromecast?
I recently brought Hi sense smart TV. I am able to cast the YouTube app from phone to TV. At the same time unable to cast any other website from PC or phone. So, what is the solution? Can I fix additional Chromecast devise on TVs HDMI port? so that I...
Youtube Music with TV Screen Turned off
I am using Chromecast with Google TV on a Samsung 4k Smart Tv. I have Youtube Music Installed. I want to use the device almost like a music device, so basically I want the youtube music to keep plying music with either completely dark or with ambient...
