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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Not connecting chromecast
Gave TV streaming device.When connected to the USB, it showed the name of the Wi-Fi network and the password for which it was configured.I created such a hot spot on my phone and connected a laptop to it. It looks like the laptop and the cast are con...
Resolved! Can't connect to Wi-Fi after broadband service provider change
I have changed from BT to Sky. When I try to connect to my TV using the Google Home app I get "Can't connect to Wi-fi" on the TV screen and "This device was previously set up by a different user. Please factory reset the device."I have performed a fa...
Chromecast remote issues
My Chromecast remote has crashed! I recently used my Chromecast in a hotel for a weekend and paired the remote with the tv there for universal remote functions.Since coming back I had to reset and repair it (which took a while) and then ran a softwar...
Chromecast Restarts When Attempting to Cast
When I try to cast a show (tried both prime video and Netflix, both apps up to date) the chrome cast would say "ready to cast and show the app's home screen, but as soon as I hit play on a show, it would restart. I tried factory resetting it and rebo...
No option to mark show as "watched"
Why is there no option to mark a show as watched within the TV interface?
MAC address on uninstalled ChromeCast
Wireless provider is asking me for the MAC address of my ChromeCast since I am having issues with getting the wireless connection setup. How do I get the MAC address before ChromeCast is up and running?-Rip
Resolved! Freeview Play on Google TV (UK)
Hello - I have just bought the new Chromecast with Google TV HD (UK based) and trying to download the Freeview Play app, but am unable to find it, despite numerous articles saying this app is available for Google TV.This is the app I am referring to....
About missing Hdmi-Cec options
When I don't use it background (for example, while playing games on the console), it turns off after half an hour to save energy, but it also turns off the TV. Isn't there a setting with different options like on android devices?
Chromecast 4K stuck on "setting up your TV"
Hi. We're replacing our regular Chromecast-with-Google-TV with the 4K version. Setup launched fine, but it's been over 45 minutes and the TV screen is still just saying "Setting up your TV." Neither the TV nor the Home app gave any errors, and the TV...
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