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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 268 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27174 Views
  • 0 replies
  • 12 kudos

Chromecast with Google TV stuck in the infinite reboot

Hi there. My perfectly working Chromecast suddenly decided not to function. Here is a small list:It stays on the infinite loop. It turns on, with logo and everything, then it shows the main menu UI for a second, then it goes rebooting again. This goe...

Olcayto by • Community Member
  • 322 Views
  • 2 replies
  • 0 kudos

YouTube App Problem on Google TV Streamer

My wife and I have 2 YouTube accounts each. YouTube works without issue on all platforms with one exception. One of my wife's accounts gets a Something Went Wrong error about 30 seconds into any video she plays. This only happens on the Google TV Str...

sargon102 by • Community Member
  • 779 Views
  • 4 replies
  • 1 kudos

Ultimea Soundbar problem

Hello, I have Soundbar Ultimea Poseidon D60 with Dolby Atmos and I have 2 problems.1. When I want to change the volume, instead of 1 level, it immediately changes to 6, so if I click twice, it does not change to 2 but to 12. I wanted to change it in ...

Krzycho32 by • Community Member
  • 440 Views
  • 1 replies
  • 0 kudos

Chromecast with Google TV

I have a chromecast with google tv 4k. I have installed Skyshowtime with a premium subscription. I can only get stereo sound in streaming. I have contacted Skyshowtime but they refer to the chromecast settings. Is there anything I can do?

HMP1 by • Community Member
  • 507 Views
  • 7 replies
  • 1 kudos

Hulu is launching on its own

90% of the time when I boot up my chromecast with google tv, Hulu just starts up automatically. Why is this happening and is there any way to stop this? It's a minor annoyance, but it is an annoyance. I just want to see the home screen.I always make ...

wiscoman by • Community Member
  • 270 Views
  • 1 replies
  • 0 kudos

Problems after update

hi,I've recently encountered problems (after 5 or 6 years of owning a chromecast 3.0) during casting.While I'm watching a sport match i.e. I can see 'loading' on my tv screen, and it takes 2-3seconds, it happens so often that I'm unable to watch. It'...

kielbasa by • Community Member
  • 458 Views
  • 5 replies
  • 0 kudos
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