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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2282 Views
  • 16 replies
  • 2 kudos

Chromecast remote drain battery too fast

I have bought chromecast with Google TV about 1 month and i noticed this remote is very draining the battery, i have replaced the battery 2 times this is unusual, i have checked and updated the software to the latest version but still does not solve ...

PhongPhan by • Community Member
  • 2330 Views
  • 9 replies
  • 1 kudos

Can't Factory Reset Chromecast

I've read all the answers. None apply as far as I can see! Here's what's up:Just moved from Canada to Brussels. Set up one chromecast - no issues! Set up the other chromecast and no good.Tells me to factory reset. There are no buttons to hold down. I...

NYSmoke by • Community Member
  • 1312 Views
  • 4 replies
  • 0 kudos

Chromecast found. it needs to be activated before setup.

I used to be connected to a different wifi, and I enjoyed my Chromecast a lot.Then, I had to move, so I'm trying to re-connect.I'm getting the message, "Chromecast found. it needs to be activated before setup."It suggests I use a different phone, but...

Up2Parr by • Community Member
  • 2544 Views
  • 10 replies
  • 1 kudos

Will not connect to google account

Hi all I am getting error message on both google home app on phone and TV when trying to sign in with my google email address when prompted. I'm signing in with finger print and also tried pin as that is the only options it is giving me. both failed....

Mylilly by • Community Member
  • 929 Views
  • 3 replies
  • 0 kudos

Chromecast set up

Why cant i get i to google home? A small screen pops up says so something bout administrator? Ive never seen this b4. I cant get into the home app

GemStar77 by • Community Member
  • 816 Views
  • 3 replies
  • 0 kudos

Chromecast Google TV fails to connect after factory reset

I am having issues casting from Android as well as from chrome from various streaming sites after factory reset.I had a issue with a white light blinking on my Google TV remote. I had contacted customer service and they had me do a factory reset.Afte...

Mstar1 by • Community Member
  • 2921 Views
  • 9 replies
  • 1 kudos

Running 2 hours behind

For some reason a few days ago, our chromecast changed area. I live in Melbourne Australia but now it's telling me in in Western Australia. So not only is our shows are running 3 hours after we should have watched our shows. When I go into setting th...

Kazza15 by • Community Member
  • 1137 Views
  • 5 replies
  • 0 kudos

Black screen on chromecast

Hello everyone, I just bought a Chromecast with Google tv and set it up on an Asus VP28U monitor.Setting up went smoothly and I even managed to watch some videos for 1h. I switched the monitor off and came back 5min later and now Chromecast shows a b...

Orpha by • Community Member
  • 14352 Views
  • 7 replies
  • 0 kudos

Resolved! How to use Chromecast Guest Mode?

Hello everyone, I have Chromecast with Google TV and want to enable Guest Mode, but I am unable to do so. I researched a few articles on the internet like How to Use Google Chromecast like a ProAll of these state that Guest Mode is not supported by G...

DigitforPC by • Community Member
  • 2698 Views
  • 4 replies
  • 1 kudos
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