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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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Wrong language

On screen language is wrong. How do I change it?

fts by Community Member
  • 614 Views
  • 3 replies
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Chrome cast built in not found on google home

Hello all , I am trying to set up my chrome cast built in ( came with the Mi tv stick ) however I’m not able to find the device on the google home app. Thanks In advance

Jiryes by Community Member
  • 669 Views
  • 3 replies
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Chromecast qont communicate on the last step

So I'm setting up a new chromecast and everything is running smoothly until the final step - the WiFi. It refuses to connect and keeps saying "unable to communicate with your chromecast". There's no advice at all on how to solve this. I've restarted ...

Honk120 by Community Member
  • 750 Views
  • 4 replies
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Chromecast found. Needs to be activated before setup

I've had this Chromecast connected previously.I factory reset the Chromecast my pixel 6 is connected to my normal wifi . This Chromecast was previously connected to a Verizon jet pack and now I have a new one same model but different jetpack. I open ...

Jester3939 by Community Member
  • 3916 Views
  • 3 replies
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Chromecast keeps rebooting

Every 15 minutes or so my chromecast w google tv reboots. I have it Powered to wall and I've tried switching hdmi ports. Nothing is working.

Jarrington by Community Member
  • 1488 Views
  • 10 replies
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Clipped audio from Chromecast with Google TV

My setup is a CCwGTV connected to a TCL 55R617 and from there to a Klipsch soundbar via optical. The first half second of the Google assistant's speech is always cut off (e.g., if you ask it what time it is, you'll hear "irty five pm" instead of 7:35...

Loosebits by Community Member
  • 1776 Views
  • 11 replies
  • 0 kudos
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