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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4854 Views
  • 16 replies
  • 6 kudos

Chromecast - Can't select 4K 60Hz resolution

**Resolved, details below the issue. I have an LG 27un850-w display (supports up to 4K 60Hz). Got a Chromecast w/ Google TV (4K model) today... Hooked it up, disabled HDMI ULTRA HD Deep Color in the monitor's settings to get it working... So far so g...

Google Chromecast with Google TV Storage Access Stopped Working

I have been unable to access the USB Hub Storage option through the Chromecast Settings Interface since a recent update. When I select the USB Storage through the screen, the display reverts to Home. I unable to access any settings options. This is a...

pracom by • Community Member
  • 1977 Views
  • 6 replies
  • 0 kudos

Cannot switch accounts on YouTube on my Sony Bravia with Google Tv

I recently had to factory reset my Sony Bravia in order to get my remote mic to work. After the reset I am no longer able to switch accounts on YouTube. I can add an account but once I do the only option it gives me is to remove the account. I cannot...

Unable to setup new device on chrome

had to delete my device to reset up again as it wasn’t casting, now I’ve tried to set up a new device and my Google home isn’t even finding the chrome cast . I’ve tried unplugging not working

Chromecast set up on wifi extender

HiI have just bought a TP-Link AC750 DUAL BAND WIFI Extender to boost the signal into our bedroom because the signal from the main router to our 3rd Gen chromecast isn't strong enough.I have tried setting it up and it says 'could not communicate with...

Johnmwebb by • Community Member
  • 5404 Views
  • 6 replies
  • 0 kudos

Resolved! Getting adds in youtube kids when having a youtube premium account

Hi,I have a chromecast with Google TV and I also have a youtube premium account.After two weeks since I bought it, my kid is starting to have adds shown in Youtubekids. Tried reinstalling the app, deleting cache, deleting data, restarting the chromec...

GorkaSant by • Community Member
  • 7652 Views
  • 19 replies
  • 0 kudos

Fed Up

I am fed up with chromecast constantly losing wi-fi signal. None of my other devices have this issue only chromecast. It doesn’t want to reconnect via links or google home so I have to unplug from power source then after a few mins plug it back in. A...

Becca73 by • Community Member
  • 1254 Views
  • 3 replies
  • 0 kudos
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