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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4638 Views
  • 16 replies
  • 6 kudos

Audio Latency Google TV on Chomecast Ultra (or Roku)

GoogleTV on a Chromecast Ultra gains latency as time goes on so that after as little as 30 minutes you must kill the app and restart the program to use it. It gets better, this is ONLY FOR GoogleTV - not even YouTube falls out of sync. Verizon FiOS f...

Library of purchased movies don't play

I have quite a few movies I've purchased over the years andost recently Trolls from the Google Play Store. It shows up in library but EVERY time and mean literally EVERY time I try to play any movie it never works. Just says restart device if the pro...

Dlivas by • Community Member
  • 4130 Views
  • 3 replies
  • 5 kudos

Video slowed down

Hello.I am using a device with chromecast built-in (canal+ box with androidTV) and I have a problem. Whlile I cast video from Google Chrome, the video is slowed down. With audio I don't have any issue. I casted video from another laptop and this prob...

xix3k by • Community Member
  • 1173 Views
  • 3 replies
  • 0 kudos

Bad Video and Audio

When casting a video from my laptop, videos sometimes look like slow motion which is followed by a decrease in video quality and audio that is very scratchy. This only happens sometimes and can happen from any website. I've rebooted my Chromecast as ...

jockdj1 by • Community Member
  • 1775 Views
  • 3 replies
  • 0 kudos

Cannot activate Chromcast Audio

Reposting this question as the answer involved setting chromecast audio with an old device. This is not an accepatble answer for me as I do not have an old device and this is not working with my Pixel 3a.Is it possible to use an old Chromecast Audio ...

henryg76 by • Community Member
  • 871 Views
  • 1 replies
  • 1 kudos

Resolved! Can't remember new wifi password

Changed my wifi password and now I can't remember the new one so I can't set up chromecast ultra. How can I find out what the new password is?

Grem44 by • Community Member
  • 2166 Views
  • 5 replies
  • 0 kudos

Support of 21:9 in 2022

Need 21*9 support on Chromecast. I'm not the only one and it's been asked for 7 years. All it takes is a coder to look into the subject for a day and that's it, and you capture the entire niche market of gamers or families who don't have TV. 2015-202...

Dissconected email

The email I used to set up my Google Home app was dissconected. How can I change the email when I can't access the app? I'm really struggling.

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