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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25877 Views
  • 0 replies
  • 11 kudos

Issue connecting CCA

I have a CCA which was working wonderfully till now.But, I am facing issues recently. It won't show up n streaming option on my any Music Apps, not on my Android Phone or PC. It also shows as unavailable on Goggle Home app.For a few weeks it was hit ...

Amit_T by Community Member
  • 1157 Views
  • 5 replies
  • 0 kudos

It will not take any passwords

Wanna get to the port when they say put your password in I don’t know the password I tried Admin as user and Password as password it still doesn’t go through

Hozay by Community Member
  • 753 Views
  • 3 replies
  • 0 kudos

Youtube

When casting to my ultra from my phone I get ads even though I have YouTube premium. Can you advise how I stop this please?

Chromecast stops casting randomly

Hello!I just recieved my Chromecast with Google TV. And when I cast regardless of which app, it stops the stream a few minutes in. I have an old v3 chromecast which works just fine. I have tried:Casting from different phonesUsing the device on differ...

janniks_97 by Community Member
  • 19619 Views
  • 11 replies
  • 2 kudos

Audio Issue When Casting a Google Meet

Hi!There seems to be a bug in Google Meet when casting to a TV. If I fire up a YouTube video in Chrome and cast it to my Chromecast with Google TV, the video and audio play on the TV perfectly. If I am on a Google Meet and cast the meeting to my same...

MurphME by Community Member
  • 1363 Views
  • 4 replies
  • 5 kudos

Built-in chromecast unable to switch to 50Hz

Hello, I recently bought a new Toshiba tv that has android tv and thus build-in chromecast. The issue I have is that 50hz (european) content is playing with little shocks. Something normal on my "normal" chromecast, but then I use the Google home app...

svangorp by Community Member
  • 2144 Views
  • 0 replies
  • 3 kudos

Audio keeps stopping with new Chromecast Audio

Recently obtained a new old stock Chromecast Audio, which updated itself during setup.Sending music to it from a Huawei Mate 20x, a 2019 phone, using YouTube Music, Spotify and Soundcloud.Problem is that the music playback will stop through the Chrom...

NickBNZ by Community Member
  • 2617 Views
  • 8 replies
  • 0 kudos

Chromecast with Google TV remote buttons double click issue

Hi there,I've had this issue for a couple of months now and I'm wondering if it's hardware or software related. I believe it started after an update was pushed to the remote a while ago.Basically, when I use the remote to navigate an app or the home ...

LukeTS by Community Member
  • 5981 Views
  • 10 replies
  • 2 kudos
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