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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26153 Views
  • 0 replies
  • 11 kudos

Chromecast stops casting randomly

Hello!I just recieved my Chromecast with Google TV. And when I cast regardless of which app, it stops the stream a few minutes in. I have an old v3 chromecast which works just fine. I have tried:Casting from different phonesUsing the device on differ...

janniks_97 by Community Member
  • 19776 Views
  • 11 replies
  • 2 kudos

Audio Issue When Casting a Google Meet

Hi!There seems to be a bug in Google Meet when casting to a TV. If I fire up a YouTube video in Chrome and cast it to my Chromecast with Google TV, the video and audio play on the TV perfectly. If I am on a Google Meet and cast the meeting to my same...

MurphME by Community Member
  • 1378 Views
  • 4 replies
  • 5 kudos

Built-in chromecast unable to switch to 50Hz

Hello, I recently bought a new Toshiba tv that has android tv and thus build-in chromecast. The issue I have is that 50hz (european) content is playing with little shocks. Something normal on my "normal" chromecast, but then I use the Google home app...

svangorp by Community Member
  • 2147 Views
  • 0 replies
  • 3 kudos

Audio keeps stopping with new Chromecast Audio

Recently obtained a new old stock Chromecast Audio, which updated itself during setup.Sending music to it from a Huawei Mate 20x, a 2019 phone, using YouTube Music, Spotify and Soundcloud.Problem is that the music playback will stop through the Chrom...

NickBNZ by Community Member
  • 2654 Views
  • 8 replies
  • 0 kudos

Chromecast with Google TV remote buttons double click issue

Hi there,I've had this issue for a couple of months now and I'm wondering if it's hardware or software related. I believe it started after an update was pushed to the remote a while ago.Basically, when I use the remote to navigate an app or the home ...

LukeTS by Community Member
  • 6051 Views
  • 10 replies
  • 2 kudos

Disable Assistant in Chromecast With Google TV

How can I disable the voice assistant in Chromecast With Google TV? Specifically, I don't want to hear the search results when I type something into the search box.

bb2021 by Community Member
  • 354 Views
  • 0 replies
  • 1 kudos

Ccwgtv Bluetooth audio delay

Hi,I've got a view sonic projector with my ccwgtv, I've tried connecting 2 different Bluetooth speakers in the wall side and both have a big delay in audio all apps, YT, Netflix, Prime, etc. It's not watchable at this point.I've read this happens a l...

pepepapa82 by Community Member
  • 3056 Views
  • 6 replies
  • 0 kudos

chromecast conection error

Hi everyone,I have problem with the conection of my chromecast. I am in the google home app making the steps to set up a new device and when it must conect with the wifi say your chromecast is made of in another country and it is not possible the con...

ramorin by Community Member
  • 325 Views
  • 0 replies
  • 0 kudos

Google Chromecast

Google Chrome cast not connecting to TV please solve my problem raceplacement 

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Lingam by Community Member
  • 499 Views
  • 1 replies
  • 0 kudos
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