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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26884 Views
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Older chrome cast

Well I’ve had this thing for a while and it’s always had it’s quirks but after being unplugged once to move the tv it refuses to even connect, I can’t even detect it with any device. As expected this is very frustrating since I know it worked not lon...

Meg113 by Community Member
  • 329 Views
  • 0 replies
  • 0 kudos

Could not communicate with chromecast from your iphone

This is basically a reboot of many other threads, e.g. https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-not-connection-to-wifi-anymore/m-p/100564#M10454 My chromecast worked perfectly as of yesterday. Today it didn't appear as a device to...

nkm by Community Member
  • 833 Views
  • 0 replies
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Chromecast with google tv cannot be found on google home app.

I got a new Chromecast with Google TV and am trying to install it.I plugged it in with the supplied cable and power plug and plugged it into my TV. I set it up on the wi-fi, it added all the apps I wanted (netflix etc), and it was running fine. I eve...

ChooChooAl by Community Member
  • 1627 Views
  • 7 replies
  • 0 kudos

Chromecast and XBox

When I am casting from my Macbook to my Chromecast enabled TV, sometimes my grandson's XBox interferes with the transmission. Suddenly, it will appear in the cast box and the transmission to the tv stops. When I start it again, it will stop again if ...

Sound

My speakers for my chromecast are making a static sound over the audio of TV shows. Idk how to fix it.

Resolved! Chromecast

How do I reconet my Chromecast. I have reset my router and the IP address seem to have changed. I have ethernet and wifi connection. It is saying 'cant connect to WiFi make sure network name and password are correct'

fmanners by Community Member
  • 1303 Views
  • 3 replies
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Chromecast Update Stuck

Hello,I have a chromecast that works perfectly fine for 1,5 years and yesterday when I wanted to cast from my iphone, the chromecast is not listed. It turns out that the chromecast is updating but getting stuck at 0%. Here's a couple things I've done...

habibridho by Community Member
  • 9881 Views
  • 12 replies
  • 1 kudos

Casting

I am trying to stream a child's live hockey video to my TV and can't figure out how to do it

New Wi-Fi

Trying to connect my new Wi-Fi on my chrome cast removed the old Wi-Fi

Feven by Community Member
  • 1665 Views
  • 4 replies
  • 0 kudos
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