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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 608 Views
  • 7 replies
  • 1 kudos

Suddenly getting Youtube (Kids) Ads on premium account

I've had Youtube premium for a while and never had ads, but since I reset the router my Youtube Kids have been getting Ads before a video. I am still logged in my same google account so not sure why its suddenly happening.

Meesuseff by • Community Member
  • 2529 Views
  • 3 replies
  • 6 kudos

Resolved! Chromecast setup through Home app doesn't work, infinite loop

Hello. I have a Chromecast that is plugged into the HDMI as well as a USB port. It shows the welcome screen on the TV along with a ChromecastXXXX number. It tells me to open the Home app on my phone. For what it's worth, I use the Home app often for ...

KAC by • Community Member
  • 34126 Views
  • 7 replies
  • 30 kudos

Playback error

I use IPTV smarters pro. Since I bought the chromecast with google tv, about less than one year, I face a consistent issue with connectivity and it seems to be present using google device. On the other hand, I have a smart tv that has the application...

Taldabash by • Community Member
  • 599 Views
  • 0 replies
  • 0 kudos

Itv hub on Chromecast with Google TV

Just bought a Chromecast with Google tvThe itv hub app presents a grey screen I have tried uninstallng and reinstalling but no differenceThe version is 1.5.3Is this the correct/current version?

Rodger by • Community Member
  • 966 Views
  • 3 replies
  • 0 kudos

Chromecaster

I just purchased a Chromecast. I’m trying to set it up. The app Indicates I’m connected but nothing is casting to my TV

Gregory83 by • Community Member
  • 760 Views
  • 3 replies
  • 0 kudos

Chromecast won't connect and keeps freezing

I have issues casting from both chrome and apps - I've tried rebooting and factory resets multiple times. When it does actually connect the video will play and then freeze for long periods of time.

ash-maffs by • Community Member
  • 1280 Views
  • 3 replies
  • 1 kudos

Google Chromecast

I am using a Chromecast gen 2 NC2-6A5. It was working just fine till yesterday. It seems there was an update today and it got stuck at 0% for an hour or so and didn't update. I rebooted the router, wifi, created a new room, factory reset Chromecast m...

VS1 by • Community Member
  • 651 Views
  • 1 replies
  • 0 kudos

Google TV remote has frozen up.

When batteries are inserted, light starts pulsating. Can't switch it off. Can't use the remote. Have tried the various suggested solutions , but no success.

Pat49 by • Community Member
  • 1879 Views
  • 11 replies
  • 0 kudos
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