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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 1456 Views
  • 16 replies
  • 1 kudos

Can't connect Chromecast to be router

Got a new router and have reconnected all my devices except for Chromecast on my tv. It kept reading the old network so I did a reset on dongle. However it still won't recognize new network. The Home app told me to download Device Utility app but I s...

Baglady by Community Member
  • 1105 Views
  • 3 replies
  • 0 kudos

Chromecast Public wifi issue

When we connect to public wifi in a hotel, i can see all other chromecast connected on the same wifi which make me think i am being hacked.Whenever anyone using same network operates chromecast i am being notified about who is using and this make me ...

bhadrik by Community Member
  • 1353 Views
  • 3 replies
  • 0 kudos

Resolved! Connection

I have changed my network the home app is showing that it cannot communicating with chrome cast what can I do reset my chrome castShowing that chromecast is made in other country

Resolved! CCwGTV white artefacts.

When watching a film either on Netflix or Google TV every few minutes there will be a small white flicker of artefact at the top of the screen in the black bar. It flashes briefly, smaller than a thumbnail.I am assuming this is a Chromecast rather th...

AndyHibbs by Community Member
  • 3733 Views
  • 9 replies
  • 0 kudos

Suddenly getting Youtube (Kids) Ads on premium account

I've had Youtube premium for a while and never had ads, but since I reset the router my Youtube Kids have been getting Ads before a video. I am still logged in my same google account so not sure why its suddenly happening.

Meesuseff by Community Member
  • 2632 Views
  • 3 replies
  • 6 kudos

Resolved! Chromecast setup through Home app doesn't work, infinite loop

Hello. I have a Chromecast that is plugged into the HDMI as well as a USB port. It shows the welcome screen on the TV along with a ChromecastXXXX number. It tells me to open the Home app on my phone. For what it's worth, I use the Home app often for ...

KAC by Community Member
  • 34355 Views
  • 7 replies
  • 30 kudos

Playback error

I use IPTV smarters pro. Since I bought the chromecast with google tv, about less than one year, I face a consistent issue with connectivity and it seems to be present using google device. On the other hand, I have a smart tv that has the application...

Taldabash by Community Member
  • 642 Views
  • 0 replies
  • 0 kudos

Itv hub on Chromecast with Google TV

Just bought a Chromecast with Google tvThe itv hub app presents a grey screen I have tried uninstallng and reinstalling but no differenceThe version is 1.5.3Is this the correct/current version?

Rodger by Community Member
  • 1032 Views
  • 3 replies
  • 0 kudos

Chromecaster

I just purchased a Chromecast. I’m trying to set it up. The app Indicates I’m connected but nothing is casting to my TV

Gregory83 by Community Member
  • 838 Views
  • 3 replies
  • 0 kudos
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