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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25554 Views
  • 0 replies
  • 11 kudos

chromecast help

i dont know which gen i have . when i get to the end of setup it says cannot connect restart router. i did this 4 times. can someone help me get this working. thank you.

Notification to redeem Netflix Voucher disappeared when clicked on

Hello - I purchased a Chromecast w/ Google TV that came bundled with 6 months of Netflix.I activated the Chromecast sometime in December of last year, but had held off on redeeming the Netflix offer as wasn't going to be home much.Fast forward to tod...

REMOVE GOOGLE FROM MY TV (LIFE)

My vizio tv came with smart cast (I'm told bye vizio and google its chrome cast) I never asked for this..I do not want this on my tv in any way..every time I pause my TV I have to look at google photos....How do I remove this! ty

fightu38 by • Community Member
  • 948 Views
  • 5 replies
  • 1 kudos

Chromecast only producing Stereo PCM sound

I have the Chromecast sound settings set to Manual and Dolby Digital, but only stereo pcm sounds comes out of my Sonos Arc soundbar. Other streaming devices like the TiVo 4K produce Dolby sound just fine when using the same HDMI ports on my Sony Brav...

Wake up Chromecast via TV remote.

I have a chromecast 4.0.It is connected to the TV via HDMI and I use the original power supply.At the moment I see one small problem.When I use TV and change source to Chromecast using the TV remote control, I have a black screen after switching from...

arturb by • Community Member
  • 818 Views
  • 1 replies
  • 0 kudos

Max usb ethernet speed

Is there a hardware or software problem on the CCwGTV USB C port that limits wired ethernet speeds to ~350Mbs down? A usb-c to Gigabit ethernet adapter on the Chromecast with Google TV reports a maximum speed of around ~350Mbps. But the same adapter ...

screed68 by • Community Member
  • 7284 Views
  • 16 replies
  • 0 kudos

Resolved! Chromecast

I got a new modem and new a network but my Chromecast can't find this network it still wants to connect to the old network.How do I change the network conection for Chromecast?

Eriko89 by • Community Member
  • 1413 Views
  • 7 replies
  • 0 kudos

Not Opening my website

there is some problem with my chromecast. I have been trying to visit my website from my chrome cast but it is not working correctly.

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