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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26088 Views
  • 0 replies
  • 11 kudos

Duo on Chrome cast with Google TV

I travel a lot and want to make video calls on the TV so my baby girl can see a larger picture, and i can call the whole family. I have a webcam connected to chromecast with Google TV, but have a few issues.1) the chromecast uses my google account. W...

seb62085 by • Community Member
  • 1735 Views
  • 3 replies
  • 0 kudos

Resolved! No audio when casting mac desktop from chrome

When I try to cast something off my desktop, the audio only plays on my laptop and not the TV. There is another post asking this question but the solutions provided did not work for me. I tried disabling the Allow all sites to initiate mirroring flag...

taetoobie by • Community Member
  • 6001 Views
  • 4 replies
  • 0 kudos

GoogleHome can’t find my Chromecast but it found my Neighbors

I’m trying to set up my chromecast and when I’m on the google home app trying to find my chromecast device, it ends up showing me the device for someone else in my apartment complex, there isn’t an option to show other nearby devices and will only le...

Skippy menu display on Chromecast + Google TV

We just started using our new Chromecast with Google TV. Streaming our shows is working perfectly, but when we are on any of the menu pages, the display is extremely skippy. Words and images blink, and appear and disappear randomly, which makes it ve...

sgk12 by • Community Member
  • 1261 Views
  • 7 replies
  • 0 kudos

Resolved! Parental Control at Startup

Is there a way to reuire a PIN or password when Chromecast starts up? I have set up a kids account which is restricted, but I don't want my kids to be able to access the main account when they turn on the TV, nor do I want to have to always turn it o...

Mumsie by • Community Member
  • 1356 Views
  • 4 replies
  • 5 kudos

Chromecast Audio

I have a new router and network. I can’t seem to get Chromecast Audio to work. I did a factory reset by pressing the button on the Chromecast but still nothing.

Sarah2 by • Community Member
  • 802 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast

I recently moved and now I can’t get my chrome cast working cause it wants to connect to the old network? How do I fix this? thank you

spjones by • Community Member
  • 1319 Views
  • 5 replies
  • 0 kudos

Chromecast with Google TV Surround Sound delay

Like many others I have a huge audio sync issue when using surround sound. My setup isPhillips 43PUS6754eARC HDMI in toDenon AVR-X1600HWith th Surround Sound option selected the delay makes any content unwatchable. When it is turned off the audio is ...

heb147 by • Community Member
  • 15050 Views
  • 32 replies
  • 11 kudos

Chromecast with TV disconnects from Wifi all the time

Chromecast keeps disconnecting from Wifi while every other device in house is just fine and no issues with the internet. Its getting really annoying. Also, it never reconnects on its own. It turns off the wifi and I need to go to settings to manually...

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