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Streaming

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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 10 kudos

Resolved! Chromecast

I tried to cast crave tv and as I did that my internet cut out. ( its a regular issue just happens for a few seconds and then it starts working shortly after) . I dont know what happened but now my chromecast displays only one backgroind image. No ti...

chromecast

how do i reset my wifi on chromecast.

Resolved! Chromecast(gen 1) does not connect to my new monitor

So i just bought a new monitor. It is a MSI Optix MAG322CQR. Our tv still had a chromecast gen 1 so i thought i could just easily use it on my monitor because i heared i could so i tried it out. I connect the hdmi to the hdmi slot and plugged in the ...

Resolved! Chromecast sleep timer no longer works

I used to be able to issue a command via the Home app such as "Turn off TV in 10 minutes" and the Chromecast would turn off my TV in 10 minutes as expected. I'm not sure what has happened lately but this no longer works. The app seems to recognize th...

pgriggy by Community Member
  • 11474 Views
  • 4 replies
  • 2 kudos

Resolved! Cannot connect to new

I have changed wifi routers uninstalled app and for some reason it automatically reverts to searching to the old network and maintains the same designated name ie bedroom tv I also says cannot communicate with Chromecast while linking to the new netw...

Billy1 by Community Member
  • 1150 Views
  • 5 replies
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Resolved! No settings cog

There is no settings menu in the Home app as described in the instructions for the chromecast audio, only an equalizer and a more menu with "help" and "feedback." How do I access settings for the device? The help instructions point to a button that d...

Erich-shn by Community Member
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  • 5 replies
  • 0 kudos

Resolved! Chromecast

Can you use chromecast without WiFi? 

Resolved! Update Future

Hello everyone,I wonder if anyone knows if there is a plan to upgrade Google Chromecast and if there is a plan to add an auto frame rate (AFR)in this update? Also if it is known at all what news is planned in this update?If there are Google developer...

ILIA132 by Community Member
  • 1248 Views
  • 5 replies
  • 0 kudos
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