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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25756 Views
  • 0 replies
  • 11 kudos

Dolby 5.1 not working via Amazon prime video

I am trying to play a Dolby 5.1 movie via Amazon prime video app thru chromecast with google tv. My home threatre supports Dolby 5.1 and I have enabled Dolby in sound settings of chromecast with google tv but still Dolby 5.1 is not working via Amazon...

Neha by • Community Member
  • 13822 Views
  • 9 replies
  • 3 kudos

Wifi issue

In general the updates last year improved wifi connectivity a lot. But still no connect with channels 149 and above. Will there be a fix or it is a hardware problem?

osiris by • Community Member
  • 450 Views
  • 1 replies
  • 0 kudos

problem connecting to cloud..

ive been having a problem where when i say “hey google” it responds with “please log in through the google home app”. i was like cool okay easy. so i download the app again and try logging in, but when i proceed it says “problem connecting to cloud”....

aysiah by • Community Member
  • 494 Views
  • 1 replies
  • 0 kudos

la marca de mi pantalla no aparece en la lista

tengo una pantalla marca ATVIO la cual no aparece en la lista para configurar el control remoto, como lo soluciono o con que marca es compatible para seleccionarla en la lista gracias

xychepe by • Community Member
  • 45494 Views
  • 42 replies
  • 7 kudos

Chromecast

My chromecats does not setup I've set it up before and disconnected it but now that I try set it up it just does not connect

Andy89 by • Community Member
  • 449 Views
  • 1 replies
  • 0 kudos

Need the Google tv ethernet adapter in the Danish Google Store!

Hi Google.How come we dont have the Google tv Ethernet adapter in the Danish Google store.I have bought the new Chromcast with Google Tv in a store in Denmark, but cant get the google tv ethernet adapter in Denmark?!Please do something about that - t...

HugoDK by • Community Member
  • 461 Views
  • 1 replies
  • 0 kudos

New Chromecast audio? Please....

Dear, Will there ever be a Chromecast audio mkii? It is such a nice device and many, almost all, audio streaming services are using it.I use the Chromecast as a transport to a dac. Works very good.I like it way more than apps you have to use when usi...

Whyohwhy by • Community Member
  • 926 Views
  • 5 replies
  • 0 kudos
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