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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25588 Views
  • 0 replies
  • 11 kudos

Resolved! Chromecast Gen 3 not recognised by Nest Mini on Asus Zenwifi XT8 Mesh

Hi, I just purchased a 3rd Gen Chromecast. I have a Nest Mini operating on an Asus ZenWiFi XT8 Mesh. I use the Nest Mini activate a night time routine that turns off the TV through the Chromecast. The Chromecast & Nest Mini are connected to different...

Eamonw by • Community Member
  • 2274 Views
  • 8 replies
  • 0 kudos

Resolved! Google TV Remote Died

The remote has the white light pulsing slowly and is otherwise unresponsive.Fresh batteries continue the behavior. I have had this unit since the first month it was available. Can anyone tell me how to replace just the remote?Thank you.

toddharr by • Community Member
  • 1326 Views
  • 4 replies
  • 1 kudos

Resolved! Auto volume leveling

I've had 2nd gen Chromecasts for a while now and just got a CCWGT. Over the last couple weeks (December 2021) we started noticing audio was auto leveling. We didn't change anything in our setup. Has anyone else noticed this and have a fix for it? I h...

Chromecast doesn't work at all

Hello everyone..My Chromecast gen 3 doesn't start at all..doesn't light up no nothing..tried all possible things I found on internet but still doesn't start .I checked everything just stays dead..no light no nothing...What can I do?I'm really disappo...

Asoflo32 by • Community Member
  • 725 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV cannot control TV volume with CEC.

Chromecast should be able to control TV volume with CEC instead of infrared. The problem is that remote send in IR the volume command to TV, that, in return, resend infrared to receiver. That way, receiver receive IR from remote and IR from TV at the...

FredK by • Community Member
  • 10364 Views
  • 9 replies
  • 1 kudos

Chromecast

I recently changed Internet provider and now I can't connect to my 1st generation chromecast. I can't seem to do anything because I'm no longer connected to the network I set chromecast up on. Any solutions?

Kinghenry by • Community Member
  • 624 Views
  • 3 replies
  • 0 kudos

Chrome cast

Hello, my chrome cast that I have plugged into my smart tv keeps crashing my tv. I’ve tried rebooting it and unplugging it for a couple of days, but it still crashes my Toshiba tv. It’s a first gen chrome cast I think but I’ve only been having proble...

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