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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 357 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27299 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast with Google TV + BenQ th 585 + Logitech z906

Hello,I use CCWGT with a Beamer ( BenQ Th585 ) and Logitech z906 5.1 system.I cannot get 5.1 however I try. I was reading some articles and some say forcing passthrough via Kodi helps.Is there any suggestions ?

aditmenon by • Community Member
  • 1416 Views
  • 3 replies
  • 0 kudos

Can't Switch Child Profiles without Adult PIN

For the life of me I can't figure out a way to allow my kids to switch between their child profiles without one of the adults entering in the PIN. Am I missing a setting or something? Does anyone at Google actually have a family with more than 1 chil...

timnolte by • Community Member
  • 1288 Views
  • 4 replies
  • 5 kudos

Resolved! google chromecast

Hello everyoneI just bought a Google chromecast 3rd gen for my father and I need help figuring something out.I want to use headphones (Bluetooth or wired) with chromecast and the app google home I used to set all up.But I can't find an option to choo...

Badge or chip fully white

When initially opening any movie or TV show, the first chip or badge that shows where you can stream it is fully white , making it hard to distinguish which streaming service it's found on. You would have to move right to see which service it is and ...

Impossible to contact google store - lost order

Google store has lost my order for the chromecast w/google tv I ordered.Does anyone know how to contact Google and actually get a reply?The customer service is non-existent and they don't respond when they say they will and won't refund my money.I ne...

EMA230 by • Community Member
  • 1273 Views
  • 3 replies
  • 1 kudos
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