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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26874 Views
  • 0 replies
  • 12 kudos

chromecast

Hello :) All of a sudden, it started to flicker on TV when I was about to cast. What can it be ? Could it be TV's fault? Is a good old LG tv. Understand nothing ... or is it the chromecast? Have been on it but do not miss. Need to update chromecast? ...

EvisN by • Community Member
  • 857 Views
  • 4 replies
  • 0 kudos

Resolved! Can I set the Netflix button on the remote to open Prime?

Love how minimal the Google TV remote is - but it would be great if I could configure the Netflix button to open a different subscription service such as PRIME or DISNEY+.Any way to do this? We have IOS/apple devices in this house,

mrkdggns by • Community Member
  • 4179 Views
  • 7 replies
  • 1 kudos

chrome cast battery life

Remote Control for Chromecast TV batteries die after about 1 week after replacemet i have been putting good battery's in but just not lasting.is there anything i can do or do i need a new one? we have had it less then a year and it has always been th...

rob1082 by • Community Member
  • 274 Views
  • 0 replies
  • 0 kudos

Resolved! Casting to Paramount plus.

I can cast to everything but Paramount. I know I have a subscription to it but I can not cast to it. Suggestions?

Nattyjack by • Community Member
  • 1596 Views
  • 5 replies
  • 1 kudos

Developer Mode

Similar to a previous post, I am unable to get into Developer Mode by clicking on the android TV OS Build in the About menu. The version I’m apparently on is QTS1.210311.017.A2.7686849. I purchased this directly from Google, so it is undoubtedly a re...

Steve5400 by • Community Member
  • 276 Views
  • 0 replies
  • 0 kudos

Chromecast settings won't load

I am having a problem with my Chromecast. I can cast from my phone and my tablet just fine. I set it up a while ago. However, for the past few months I haven't been able to get into settings.I use the Google Home app (which is updated to the latest v...

Resolved! Chromecast Google TV cutting out

New problem has shown up where my Chromecast with Google TV cuts out to a black screen momentarily, flashes a box that says "HDR" in the top right corner of the screen, and continues playing. It also happens in the home screen when not streaming. Any...

Jfkudla by • Community Member
  • 3495 Views
  • 3 replies
  • 0 kudos

Chrome cast not working, Laptop to TV

After casting my desktop (from laptop via chrome cast) the screen freezes on TV, nothing happens further, I can only see a freezed image of my laptop screen on TV.How to resolve this ?

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