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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26151 Views
  • 0 replies
  • 11 kudos

Resolved! Chromecasts reboots randomly watching Netflix

My chromecast randomly reboots while streaming videos from Netflix. It usually happens after 10-15 minutes. Sometimes it works 1 or 2 hours just fine, sometimes it's constantly rebooting after 10 minutes.I've tried running my chromecast on different ...

Dauser by • Community Member
  • 8799 Views
  • 18 replies
  • 0 kudos

Resolved! Unable to Reconnect Chromecast

Hello! Last night I was in the middle of an awesome movie and all of sudden my screen went blank and the No Signal message popped up. I looked to see if my chrome cast was still connected and it was. It was also still showing up as a connected device...

KPBAD by • Community Member
  • 2496 Views
  • 7 replies
  • 0 kudos

Smart TV ruko

How do I connect Google internet to my smart TV Roku when I Wi-Fi in it

George69 by • Community Member
  • 893 Views
  • 3 replies
  • 0 kudos

Chromecast router issue

I hav an issue...I need firware update of my chromecast 2nd gen. I dont want to use seperately wifi router or another 1 phone for using router. So pls solve this issue and pls update your firmware so that i can use by only my phone data directly.Or i...

Resolved! Chromecast

It keeps saying cannot connect to the cloud and the Chromecast on the Google home app

Jdgmarino by • Community Member
  • 816 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast is not pairing properly with my phone or Nest Hub Max

I recently added a Chromecast with Google TV to my home (where I already had a Nest Hub Max set up). Set up seemed to go normally, and using the tv with the Chromecast remote works fine. But now when I try to use my Google Home app on my phone or my ...

Emily1 by • Community Member
  • 1294 Views
  • 3 replies
  • 1 kudos

TV showing weird colors

I'm trying to set up chromecast with Google tv for the first time and after the initial Google logo appears for a few seconds it just shows a bunch of colored lines on the TV. Tried factory reset, using plug vs USB on TV, different hdmi ports. All th...

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