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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 703 Views
  • 8 replies
  • 1 kudos

Resolved! Chromecast wont change to new wifi in new house

Moved house. Chromecast used at old house will not connect to new wifi. Device will not Factory Reset. Instructions mention that device must be on old wifi to do so.

Shona by Community Member
  • 1951 Views
  • 4 replies
  • 0 kudos

Chromecast was working but now "cannot reach internet"???

Hi All,My chromecast was working fine. I disconnected by internet modem and reconnected for non related issue. Chromecast now cannot connect to my wifi. It will connect to my hotspot though. I have factory reset it with the same message appearing "ca...

Jarrod62 by Community Member
  • 999 Views
  • 3 replies
  • 2 kudos

Chromecast keeps going idle

Brand new chromecast - casting from Chrome to TV and after about 2-5 minutes it keeps going idle.Internet is stable for everything else.Any thoughts?

shades91 by Community Member
  • 1527 Views
  • 3 replies
  • 0 kudos

Resolved! Format Extra Storage for CCwGTV

I read the information on the Chromecast Help Center page to Free up Storage on a Chromecast with Google TVabout how to expand storage with the use of a usb-C hub. I purchased a Belkin 4-in1 Multiport Adapter Model AVC006BTSGY with pass-through power...

Sarsho by Community Member
  • 23871 Views
  • 13 replies
  • 1 kudos

Resolved! Automatic Sound leveling

Does the CCwGTV have an option for Automatic Sound Leveling (normalizing all volume types - explosions, talking, music, etc...)? This is the only feature that is on Roku that is keeping me from switching over to the CCwGTV from Roku.

Resolved! Can not program Youtube button to open Youtube TV again

I had it set where the Youtube button on the remote would open Youtube TV.. but.. for some reason it reverted to opening the Youtube app. When I try to revert back by holding down the Youtube button it just has a spinning graphic and I am not offered...

TheDude by Community Member
  • 3568 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to connect to Disney+

GoogleTV unable to connect to Disney+ even after factory resetDisney+ App version: 2.2.0-rc5Chromecast Android TV version: 10Kernel version: 4.9.180

WardRogers by Community Member
  • 1800 Views
  • 4 replies
  • 0 kudos

Resolved! USB hub that works with the official chromecast ethernet adapter

I was wanting to add storage for the Chromecast with Google Tv. I bought a hub that just had a regular size usb port and a usb c port. When I hooked it up I seen it only using the usb c fur charging and didn't work with the ethernet. Wondering if any...

Justin83 by Community Member
  • 5224 Views
  • 7 replies
  • 0 kudos
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