cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25787 Views
  • 0 replies
  • 11 kudos

Chromecast Idle Disconnect

When I am casting from any app (youtube, netflix, hbo, etc) if I pause to take a phone call or to do something around the house for a few minutes the application disconnects. This is especially frustrating when I have a list of videos queued to play ...

Cromation by • Community Member
  • 1364 Views
  • 3 replies
  • 1 kudos

Resolved! Cant connect to Wi-Fi

Our WiFi connection doesn't require passwords instead it uses a voucher code so ...how can I connect my chromecast 3rd generation

Eric98 by • Community Member
  • 1664 Views
  • 3 replies
  • 1 kudos

Chrome: Inspect not importing har from ChromeCast Ultra

Every time run ChromeCast and look at the Chrome://Inspect I then go to the ChromeCast Ultra device select to Inspect. After getting network calls I go to import har but progress bar shows up saying "Collecting Content" but never finishes. Har file s...

Cannot link Chromecast to Google Home via LG TV

I have a Chromecast device connected to LG TV (I do not think the TV is compatible, but have managed to stream from Android phone to TV via Chromecast).I cannot link the chromecast device to my Google Home.I cannot find Chromecast in the listed servi...

P1 by • Community Member
  • 5038 Views
  • 20 replies
  • 0 kudos

Resolved! Adding a TV app which I’m not sure supported by the device

Hey,I want to buy this device but before I want to know where I can see the apps whose supported by the device. Because I want to add an app called “Cellcom TV” (Israeli TV carrier).I know they have a version of this app for Android TV but I’m not su...

TalS02 by • Community Member
  • 1089 Views
  • 3 replies
  • 0 kudos

Resolved! Not find Apple TV app in Google Play Store - Chromecast with Google TV

Hello, I bought a chromecast with google tv and after setting it up I try to find the Apple TV application and install it, but it doesn't find it. Does anyone have a similar problem. My location is Bulgaria, if that matters. The only option at the mo...

userworx by • Community Member
  • 3117 Views
  • 3 replies
  • 0 kudos

No audio when casting desktop from Chrome

Hi,As explained in the title, I have no audio when casting the desktop from Chrome (video works though).It works perfectly if I cast a tab (audio and video). It also works when casting the desktop from my laptop but not from my computer.Let me know i...

Nergal by • Community Member
  • 8805 Views
  • 8 replies
  • 1 kudos

Toshiba TV with built-in Chromecast stopped working

I have a Toshiba TV with built-in chromecast (model 43L621U)Beginning yesterday (9/14), I'm unable to connect. Trying to connect from Youtube on my iphone gives "Untrusted Device", " couldn't be verified. This could be caused by outdated device firmw...

mla by • Community Member
  • 3627 Views
  • 4 replies
  • 1 kudos

editing apps on google tv with chromecast

I have a google tv to which I have added a Chromecast dongle with google tv. I have way more apps than I need and want to trim them down to what I actually want to watch. navigating through this mass of apps I will probably never need is daunting.Wha...

seanob123 by • Community Member
  • 862 Views
  • 3 replies
  • 0 kudos
to vote
Labels