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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11346 Views
  • 0 replies
  • 8 kudos

Chromecast volume control from phone was back, but gone again?

The issue with Sonos is well known, and was functionally resolved for Chromecast users in early 2022, myself included. However, lately, I have lost the ability to control cast volume from my phone when using apps. The only way to control Chromecast v...

CaptSteel by Community Member
  • 1718 Views
  • 11 replies
  • 1 kudos

Resolved! HDR issues

Whenever I want to stream HDR movie or TV series by HBO Max or Disney+, apps don't want to stream HDR content even if the HDR is forced in settings on supported TV. I have contacted both HBO and Disney and they told me that it's issue with Chromecast...

emgi2 by Community Member
  • 1428 Views
  • 12 replies
  • 1 kudos

Audio stuttering

Hi, just boughth a Chromecast gen 3 for my Panasonic TV, which has built-in smart capabilities, but it's a little old and doesn´t support apps like Disney+, Spotify or Amazon Prime Video. We installed it (after many tries and fails with my wifi netwo...

schorr8 by Community Member
  • 439 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot turn off chromecast subtitles

I cannot turn off subtitles (closed captioning) for one of my three chromecast devices that are used to support my usage of YouTube TV and other apps such as Netflix on my TV. The subtitles are showing up regardless of which app is in use. I've tried...

Nu se mai conecteaza la tv

Buna!de curand a venit cineva de a facut cateva modificari la reteaua wi fi!dupa cateva zile de la acest lucru ,am incercat sa ma conectez de pe telefon la tv ca in mod obosnuit.Nu a mai mers si am inceput sa reconfigurez cumva.Ajung cu,configurarea ...

Elena1 by Community Member
  • 452 Views
  • 3 replies
  • 0 kudos

Chromecast times out

Chromecast keeps turning itself off after about 5 minutes of being paused, or changing the input on my tv. Is there a way to make it stay on continually?

Chromecast

I have tried factory reset multiple times of device, and set up on Google Home App successfully, for it only to disapear as soon as it is completed, from the App. Chromecast itself is showing as a "device" on my wifi, so am totally at a loss as to wh...

Kirsty by Community Member
  • 292 Views
  • 3 replies
  • 0 kudos

Chromecast icon not showing on Freevee

When I start a Freevee program on my mobile, the Chromecast icon does not show. How can I cast Freevee programs (Bosch Legacy) to my tv using my Chromecast device? Thanks

Badauto by Community Member
  • 20791 Views
  • 7 replies
  • 1 kudos

Chromecast Ultra won't connect on wifi6

When I update to wifi 6, my Chromecast Ultra will disconnect and stop talking to any of my apps. The only way to get it back is to turn off the wifi 6 channel and reset the Chromecast. Does the Chromecast Ultra support wifi 6? I can't find any inform...

Wattree by Community Member
  • 5680 Views
  • 5 replies
  • 0 kudos