Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Can’t control thermostat from my phone
Had a nest thermostat, did work at some (unreliable) level for just about a year. Then controller failed to a completely unresponsive state. 3 long calls to help desk eventually got a replacement kit sent out. This failed with exactly the same proble...
Nest App goes offline after adjusting temperature on Nest thermostat. Both of my thermostats experience the same problem. They are connected and show the temperature and set points and schedules until I make a change on the app to lower or increase t...
My manual schedule doesn’t work at all so I have to turn on & off everytime manually. Can an expert please help.
Hi all, Just reading the installation instructions for the Nest and it states you should install the heatlink at least 30cm away from the boiler. My boiler is in a cupboard so it would have to be closer but I can get 10-15cm distance maximum from the...
I have a nest smart thermostat I purchased 6 months ago. Today it failed to connect to the wifi and I discovered that the battery level was low. I reset the router then the furnace and it still would not charge. I tried to charge manually via the usb...
Hi folks, I have the 3rd generation Nest Learning thermostat, I’ve had it since 2018 and it’s been working absolutely fine until this past weekend, the thermostat keeps losing its connection to the heat link giving me the H71 error and a solid orange...
My nest thermostat won’t connect it’s saying continue setup in the app
Background: We have 2 Nest Learning Thermostats (#1 upstairs, #2 downstairs). Both were installed earlier this year when our custom home was built. I bought them new and provided them along with Nest Detects. Both worked well for 3 months.3 weeks ago...
My nest thermostat wasn't working last night it said low battery then to no power then to no connection! So, my dumb self-reset it to factory settings! Now it is stuck on " CONTINUE SETUP IN THE GOOGLE HOME APP" I have tried to add a new home but sti...
