Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Can’t connect to assisting device

I am adding my doorbell through the google home app. I follow the directions up to scanning the QR code. It has me agree to term and get the google doorbell to be plugged in with a blue light. That all works. I hit next and it spins for a while tryin...

Base Nest Aware - Barking Notifcation, but no email

On my old Net Aware subscription, I used to get a Push Notification and Email for a Barking Dog Sound.Now with the new Nest Aware I am getting *ONLY* push notifications for barking dog.Note: Person Detection still sends a Push Notification and Email....

Bought a wireless doorbell battery flat after 1 day

My google nest wireless doorbell was only bought last week, and has a flat battery every day so far. We have 2 or 3 visitors a day. I bought it on the claim by Google that the battery would last approximately 6 months.I realise that 6 months is optim...

Google Nest Battery Cameras "The camera is offline" But Still Get Detection Notifications

TL;DR: Google Nest Battery camera stopped displaying a live video feed ("The camera is offline") after a few months via the Google Home app on multiple devices.- - - - - -I purchased two (2) Google Nest Battery cameras in April of 2022 (about 4 month...

Resolved! Nest Doorbell (battery) models - What's the difference GA01318-GB vs GA02268-GB

I've seen two models numbers for the Nest Doorbell (battery) - GA01318-GB vs GA02268-GB (sometimes shown as Pro Edition). Does anyone know what the difference ,if there is any, between the two?Thanks

Nest doorbell failure ( 3 times )

My partner bought a Google Nest Doorbell with a battery for our house in May. It work fine for 6 weeks and then went offline and couldn't be reconnected. I tried every troubleshooting option available, but then the battery stopped working and it coul...

Camera

Can i access the camera from my computer

Nest camera problems

Recently my Nest aware account was cancelled because it was still connected to an old credit card. So I updated my card info and purchased a new Nest aware account. That didn't work for some reason as I didn't have more than an hour of history for my...

Resolved! upgrade nest aware to plus but cannot see history up till 60 days (only 30 days)

Hi,We had an incident during our vacation, and need the footage from our Nest door bell , but unfortunately we were only able to look 30 days back. Now we upgraded to nest aware with 60 days, but we are still only able to look back 30 days. Please he...

paid for a years subscription and yesterday received an email saying your trial ends,

I paid for a subscription and now yesterday I get an email saying my trial has ended, it appears I paid $88.00 for what? trying to get help from google is....... waiting on the phone for an hour now, sending in my problem through their customer suppo...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Can’t connect to assisting device

Base Nest Aware - Barking Notifcation, but no email

Bought a wireless doorbell battery flat after 1 day

Google Nest Battery Cameras "The camera is offline" But Still Get Detection Notifications

Resolved! Nest Doorbell (battery) models - What's the difference GA01318-GB vs GA02268-GB

Nest doorbell failure ( 3 times )

Camera

Nest camera problems

Resolved! upgrade nest aware to plus but cannot see history up till 60 days (only 30 days)

paid for a years subscription and yesterday received an email saying your trial ends,

24/7 how to get it

I moved a d need to set up my nest camera and door...

Poor Performance of Unit Battery

Nest Doorbell Offline

Wired gen 2 doorbell offline

New Nest/Google camera keeps going offline! Consta...

not able to login to home.nest.com

Recording camera

Suddenly 8 out of 10 Cameras offline at two differ...

Why Does My Nest 2.0 Wired Chime Unexpectedly