New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Mounting kit
I need the entire mounting kit for an outdoor nest camera. How can I get that item?
Nest Outdoor Camera Power Adapter Cable
I have the original Nest outdoor camera and the wire behind the adapter has become frayed to the point that the wires are now exposed and caused a short that tripped the breaker when it rains and the camera no longer works. I have been trying to find...
I'll never buy a Nest product again
After a year and a half of use my doorbell is now peeling. This is a well known and documented issue. I could understand it happening after 4-5 years but not a year and a half. Google refuses to replace it despite it being a well known issue.I have a...
Nest Aware subscription clarity
Clarity #1: Subscriptions state "Nest Aware" and "Nest Aware Plus" but I can't find the difference between the two. What is included with either? What's excluded? Clarity #2: The website for "What's included..." states the Nest Cam Battery w/ subscri...
nest cams in parents home in another country and cant use US credit card for nest aware
Can anyone help? I have additional cameras in Canada but it only lets me do my nest aware with the can eating credit card which I do not have as I am a U.S. Resident . how do I get around this
Nest cam indoor wired 2nd gen no connection
I bought 3 nest cam indoor wired 2nd gen. First of all, it's a piece of sh*t. But i am trying to live with it. As soon as I leave home (the same WI-FI that the cams are connected to) the picture doesn't show. When I am in the view where I see all 3 c...
Video Preview in notifications via Home app not showing after upgrade to Android 12
After I upgraded my phone to Android 12 a few weeks ago, the Video Preview in the notifications from the Home app are now gone. I only receive textual notifications, and then have to go through the time consuming effort of going into the app.Everythi...
Cameras stopped working after plugged in
I installed 8 nest cameras that were running on battery for about a month. I already had bnc and power cable ran through the house from the swan cameras they are replacing. So I purchased some 2.1mm to USB adapters so I could plug the cameras in, and...
Security Camera recommendation
We live in a small gated community of 10 homes. We would like to have a camera on gate so we can monitor incoming and outgoing cars , trucks and damage to gates and landscaping . Since the gates are electric it is possible to have power. What Nest ca...
Doorbell film comes off
On one of my two Nest doorbells the film comes off, see the picture below.I live in the Netherlands, so it cannot be the sun (unfortunately)...Can I (and how) claim this for warranty?Thanks, Marco
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