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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Wrong type?

Previously nest cam working great but I changed the router and modem and now I can’t connect, I get the message “Incorrect Wi-Fi Security, enter the correct TYPE and try again. (The upper case is mine to emphasize TYPE (Not sure what that means)) I h...

Nobby by • Community Member
  • 759 Views
  • 5 replies
  • 0 kudos

Battery charger not working

Hi,Newbie here. When charging my doorbell it flashes slowly a blue/Green colour. Is that charged or not? It’s been on charge for days. I’ve mounted it and it’s not working and I can’t work out where to view if it’s recording or not, Nest App or Googl...

becbell74 by • Community Member
  • 548 Views
  • 3 replies
  • 0 kudos

outdoor wireless camera keeps unmounting itself over time

We have two outdoor wireless google cameras. One has been fine but recently, we've had our other one unmount itself twice in the last month or so. We have had no recent snow or ice and our climate has been primarily dry with rain at times. Thankfully...

bhofer by • Community Member
  • 946 Views
  • 7 replies
  • 0 kudos

Resolved! No QR or Setup Code on Nest Cam with Floodlights

There is no sticker on the front of my Nest Cam with Floodlights and there is nothing labeled Set Up Code on the bottom of the device. There are all sorts of other numbers. I've tried entering every 6 digit number on the label in place of the QR code...

SFGrande by • Community Member
  • 5130 Views
  • 11 replies
  • 0 kudos

Resolved! Nest doorbell(wired); no audio

Is there a reason why the labels category doesn't even offer the doorbell wired?? We've had our wired doorbell camera about 18 months and now, all of a sudden, we can't receive any audio from the doorbell. People can hear us just fine talking to them...

MAC Address for Google Nest Cam (battery)

Where can I find the MAC address for my Google Nest Cam (battery)?Since I cannot set this camera up in the Nest app, only in the Goggle Home app, the technical info provided by the Google Home app only gives me Device ID, Serial No, and IP.The Device...

odgreen1 by • Community Member
  • 2075 Views
  • 10 replies
  • 1 kudos

How do I get my camera to show up on my nest account?

I have recently purchased a nest camera (battery). In the past it was really easy to add new products to my Nest app so I could see everything in one place. Since installing my new camera, it made me use google home and then "merge" the two accounts....

drneuro by • Community Member
  • 776 Views
  • 4 replies
  • 1 kudos
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