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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1512 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17582 Views
  • 0 replies
  • 7 kudos

Reinstalling Nest Wired Camera

This device is connected toanother accountTo continue with setup, it needs to be removedfrom its previous account.how do I do this?

TerryLM by Community Member
  • 801 Views
  • 4 replies
  • 0 kudos

Is this seriously the ONLY support I get?

Why can't I reset this device and find it via the Home app? I have FOUR of these things, they all turn green after a hard reset and none of them can be detected when I try to add a device.The WORST part - I have spent the better part of 3 hours tryin...

ramdrool by Community Member
  • 2154 Views
  • 14 replies
  • 0 kudos

Help. Nest doorbell

My mobile phone died and I lost all my app connections. I am now having issues connecting nest doorbell to my phone. It keeps saying to confirm WIFI settings. So frustrating as it was working previously. How do I check which WIFI the doorbell is on? ...

Phyllis49 by Community Member
  • 692 Views
  • 3 replies
  • 0 kudos

Nest Hello camera face plate peeling

Hello all. Nest Hello doorbell lens cover is peeling. I contacted customer support, but they stated I was outside of my 1 year warranty and suggested I purchase a new doorbell. (Great sales pitch.) I’m considering shifting my doorbell/cameras/door lo...

Olfsamson by Community Member
  • 1395 Views
  • 8 replies
  • 0 kudos

Nest doorbell turn off the oitside chime

Hi I have installed the nest hello wired and ot works. I can't find out how to turn off the chime outside on the nest hello . It's quite noisy and I don't want to annoy the neighbours

Bulld1 by Community Member
  • 2662 Views
  • 8 replies
  • 0 kudos

Nest Doorbell not recording at night

Hello! I just purchased my Nest doorbell and it does everything perfectly except record anything during the night. I have no information between the hours of 12-6am. The home away is not activated. Any help?

Nest Cam with floodlight=absolute garbage

Got my new nest Cam with floodlight wired up and working...until wifi got reset, and now can't connect it to save my life. Already tried factory reset, etc. Surely someone will contact me to suggest a ridiculously Labor-intensive "solution" -- and ho...

Devbiv by Community Member
  • 571 Views
  • 3 replies
  • 0 kudos

Nest Cam IQ Outdoor - NC023 Error

My camera was working fine until a storm came through a few weeks ago. I was away at the time and got a notification on my phone saying my camera was offline.Since then, I've tried resetting my modem/router, switching the breaker on/off, etc. but it ...

No QR Code anywhere on my Doorbell

HI I am installing my nest Hello Wired doorbell and their is no QR code any where on the product or packaging I have a serial number only please help With Kind RegardsMike1138

Mike1138 by Community Member
  • 3059 Views
  • 4 replies
  • 0 kudos
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