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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 272 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16090 Views
  • 0 replies
  • 6 kudos

Reducing battery and notifications

I have set up zones to reduce the amount of notifications i receive but I still notifications for things outside of my zone. This is really taking a toll on my battery, How can I have it not record outside of my zones?

DHZ by Community Member
  • 571 Views
  • 3 replies
  • 0 kudos

Nest cam 2 reset

HiI have recently bought a new house from someone who has passed away. They had a nest cam outdoor 2nd generation fitted. I think I'm correct in saying there isn't a factory reset hole and I do not have access to the previous owners Google account to...

Skeeze85 by Community Member
  • 1631 Views
  • 6 replies
  • 0 kudos

Complaints

Hi there,I've had an appalling experience with your customer support team over the past four weeks trying to get support for my faulty camera while in warranty. How do I raise a complaint?

RCan by Community Member
  • 1255 Views
  • 7 replies
  • 0 kudos

NO EVENT HISTORY

This concern is ongoing and we'll be merging threads with users experiencing the same issue, into a single thread.

Brad by Community Specialist
  • 283 Views
  • 0 replies
  • 1 kudos

Continuous monitor?

I'm trying to monitor some nocturnal Critter activity and unfortunately event detection is not picking them up. Is there a way to setup continuous streaming over night? Or heighten the detection. I've read as some posts suggesting wired input may be ...

craber by Community Member
  • 855 Views
  • 3 replies
  • 0 kudos

Doorbell lens replacement

Hi, Sadly, my Doorbell took a fall, and with the extruding lens, it landed on it, breaking it.Can it be replaced, and at what price?Regards.

HEYFANTA by Community Member
  • 867 Views
  • 4 replies
  • 0 kudos

Problems

I had the nest battery doorbell and battery camera installed by dish less than a week ago. The camera way up high on my garage is only showing 40% and will need recharging. I am a 74 year old woman....how do I get up there to recharge? Also when some...

lopete421 by Community Member
  • 656 Views
  • 3 replies
  • 0 kudos

Nest Aware

I have Nest Cameras at two locations.Do I need a separate Nest Aware Account for each location?

McTimothy by Community Member
  • 643 Views
  • 3 replies
  • 0 kudos
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