cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 952 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16823 Views
  • 0 replies
  • 7 kudos

Event Based Recording History

I purchased a battery Nest Cam (that stays plugged in) and enjoyed 24/7 video recordings with the free trail. When the trail was over, I paid a subscription and I only have access to about 2 -3 hours of video feed per day. I can see previous days but...

M-NM by • Community Member
  • 1553 Views
  • 5 replies
  • 0 kudos

Resolved! SOLVED - Replacement for Nestcam IQ Outdoor Cord

The cord is no longer available. This one works like a charm for the two Nestcams I have with faulty cords:https://www.amazon.com/dp/B09C5RG6KV?psc=1&ref=ppx_yo2ov_dt_b_product_detailsPlug USB-A into the adapter and it works like a charm.

DevinH by • Community Member
  • 1228 Views
  • 3 replies
  • 0 kudos

Cameras

Hi everyone... I added my brand new cameras to google home. I downloaded the nest app and thought my cameras would show up there but they didn't.. I pressed to add the cameras as it told me to go to the google home app. I am not tech savvy so I don't...

Resolved! Taking nest cam battery on vacation

Hello, we’re heading out on a road trip with our dog. And we’re bringing our new nest cam battery with us to allow us to keep an eye on the dog. I’ve been looking for articles on setting up the nest cam once we’re at a remote location. has anyone don...

Caz66 by • Community Member
  • 4560 Views
  • 13 replies
  • 0 kudos

Unmount Outdoor camera IQ

I’m trying to unmount the nest outdoor camera to scan the QR code and connect to my nest app. I have tried using a 2.5 mm hex tool but the camera will not unmount.

Molson77 by • Community Member
  • 858 Views
  • 5 replies
  • 0 kudos

Doorbell Security

I have a Nest doorbell that is associated with my gmail account and I pay a monthly Nest subscription. My partner has that same doorbell associated with his gmail account and he also pays a monthly Nest subscription. We broke up. I have changed my wi...

sgerdown by • Community Member
  • 837 Views
  • 4 replies
  • 0 kudos

Battery drains in a single day, not holding charge

Has anyone had this issue? I charge my nest doorbell (battery) using the supplied charger. I’ve reset the unit, discharging , etc. but my battery powered doorbell does not seem to be holding its charge. I have it setup only to record and notify withi...

Pip89 by • Community Member
  • 642 Views
  • 3 replies
  • 0 kudos

Google floodlight only keeps 100 records per day

My flood light camera keeps losing history records. In the place where I can see all my history, it only keeps 100 records per day. I usually have more than 100 events recorded per day which means I can't see my previous morning history. Is this a li...

Idk2 by • Community Member
  • 1383 Views
  • 9 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all