Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell
Hi I purchased the most expensive doorbell of my life. I then learned that it doesn’t chime. I invested in a Nest mini. I then learned that the battery version of Nest Doorbell doesn’t work with the Nest Mini. How much do I have to spend to get a doo...
Resolved! Not getting camera notifications when off WiFi
We have three Nest cameras (two outdoor, one doorbell) on our home Google WiFi. No matter where I am (Wifi or cellular) with my Pixel 5, I get camera/doorbell notifications. But my wife's Motorola is no longer getting camera/doorbell notifications wh...
Barking Dog
I bought the camera to record the neighbors barking dog. I have the device wired for continuous recording but it does not pick up the barking dog. What is wrong?
Sound is recorded but not categorized in history
Can I only review sound from video history? All events shows up lumped together and it's not specific enough. I have to scour through the entire footage and look under "event details", and even then sound hasn't shown up as its own category.
Nest camera indoor 2nd Gen wired offline
Hello ,recently I bought nest camera wired 2nd gen and very often it is offline. I mention that I even brought the camera to the factory settings but in vain. It works for a while after which it is again ... offline. Of course I disconnected the came...
Nest Hello doorbell - Nest App on Android: there is no app available to view this url
Hi,I am not able to login to the nest app or connect to my nest hello doorbell using my android phone. When I try to login using Google account, the error I get is:"There is no app available to view this URL".Is there some setting or permissions requ...
My driveway camera not working because I am home. I want it working when I am both home and away.
Please turn on my driveway camera to work when I am both at home and away
How do I get a refund or warranty claim or customer support?
The Indoor Nest Cam v2 doesn't record audio despite enabling settings for doing just that. I'm sick of wasting my time troubleshooting, and Google support has been less than helpful. At this point, I just want my money back so I can buy a proper came...
Resolved! New Nest wireless camera will not add to the Google home app
I have multiple nest products including a wired cam, a wireless cam, and a doorbell. I purchased another new wireless camera and when I try to add it to the app it reads the QR code and then kicks me right back to the home screen on the app.I have tr...
Resolved! Utilizing zones for flood light control.
Hello There. I wanted to see if anyone has guidance on floodlight control using zones. For example, I wish to have camera record the road directly in front of my driveway, as well as my driveway. I wish for flood lights to energize only when there is...
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