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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 318 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16149 Views
  • 0 replies
  • 6 kudos

Resolved! Camera/Floodlight no qr code

I was out of town when the electrician installed the wired floodlight/camera in my new home office in the back of our house. So the camera is installed way up near the roof, but I did not scan the qr code before he installed it to do the setup. I hav...

jfmtz by Community Member
  • 8577 Views
  • 4 replies
  • 1 kudos

I can’t set up the nest!

So I am the new owner to a property and the previous owner had the google nest as the thermostat installed. Unfortunately I cant get the passwords and I cant set it up on my phone to be able to control the temperature at will. Please how do I go abou...

Adedayo01 by Community Member
  • 731 Views
  • 4 replies
  • 0 kudos

Camera/Floodlight won’t finish setup

I have a camera/floodlight that worked fine until I changed routers. It went offline and when I try to set it up again I get to turning the power on - the floodlight comes on and the little light is immediately green instead of flashing white / blue....

Underdog by Community Member
  • 1218 Views
  • 7 replies
  • 0 kudos

Facial Recognition is AWFUL

Facial recognition puts 2 and 3 different people's faces into "my" file and will not let me add them as new people. Even if i have both of us stand in front of the camera at the same time, it says both of us are me. Can you PLEASE come up with a way ...

Sam101 by Community Member
  • 366 Views
  • 0 replies
  • 0 kudos

Camera will not charge

The camera will not charge. Other Nest cameras charge ok so it is not the charger. The camera will also not reset. It shows 4 percent charge but the green light does not come on when mounted.

Alexa and Nest

Can anyone tell me if my new Nest battery doorbell can ring/sound a chime on my Alexa echo dot (4th generation?) The round device that you talk to. I believe there is compatibility with the Amazon video portal but I'm just after a chime when the door...

Jeresoph by Community Member
  • 626 Views
  • 3 replies
  • 0 kudos

Find setup code for installed camera

I seem to have to set up my camera quite often, sometimes the app just forgets other times support tells me to remove and add or I need to change the members of household. My outside camera is fixed outside my house and needs leaders to reach. There ...

benshepley by Community Member
  • 1108 Views
  • 4 replies
  • 0 kudos
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