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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13612 Views
  • 0 replies
  • 5 kudos

Resolved! Nest Doorbell (battery) doesn't ring on connected speakers

Nest Doorbell (battery) doesn't ring on connected speakers. Visitor announcements is on. Speakers and doorbell under correct home. Speakers are mini, home and Nest audio. Each works for other purposes. I receive notification when bell is rung, video ...

bernieb1 by • Community Member
  • 1277 Views
  • 6 replies
  • 1 kudos

Resolved! Nest cam subscription and recorded events

My subscription to nest aware ended today at 1:38 p.m. so all my recorded events are gone. I have already renewed the subscription. Is there a way to get back the recorded events from yesterday or are they gone forever? I've been trying to figure thi...

Nest App still not working properly

Despite an Nest software update this last week, the live play still freezes although less frequently. Still absolute crap considering £100 Subscription charges. For gods sake google sort it out,

Blue spinning circle 80% of the time

Why is Google Nest app so unreliable?I have gigablast and even with that type of speed and no one home to use the bandwidth the app is constantly showing a blue spinning circle. I only have 2 cameras, 2 thermostats and a Nest protect CO2 that recentl...

MB21 by • Community Member
  • 663 Views
  • 4 replies
  • 0 kudos

2nd Gen wired Nest Camera

I purchased 2 Nest Cameras. I need to mount them on the side of the window for best viewing angle. However everything will be sideways. I see the image can be rotated 180 degrees. I need it rotated 90 degrees. Can it be done or will that option be av...

Slg by • Community Member
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! Door Bell Notification custom

Hi, we hear a very small bells or ding dong tone and is there no way to put a loud sound or a custom sound so that we can get notified like a BELL even when we are inside other rooms? I am amazed Google calls it as Door Bell and Bell is not having go...

Ethen by • Community Member
  • 970 Views
  • 3 replies
  • 2 kudos

yet another cracking nest doorbell

Yet another early adopter of Nest Hello here - with a cracking doorbell that Google won't replace because my device is out of warranty. I contacted support and they refused to replace it, despite me showing them evidence of Google making exceptions f...

nycporsche by • Community Member
  • 1391 Views
  • 9 replies
  • 2 kudos

Nest doorbell network dropout

I have nothing but issues with my nest doorbell . After set up it would be ok for about 1 month and then it will drop off from the Wi-Fi . I have a google mesh installed so I know it’s not due to weak connection. Restarting the doorbell would not fix...

markjosef by • Community Member
  • 680 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Camera ending recordings early

Hello, I have nest outdoor cameras that are both wired and on battery and all seem to have the same issue. They detect a person and start recording, but the recording will end early while the person is still walking around in the video. I have the vi...

Misha0926 by • Community Member
  • 6413 Views
  • 15 replies
  • 5 kudos

Nest wired stopped notifying Google Home

Wasn't sure whether to put this in Google Home or this section. We woke up this morning and without changing anything our mechanical chime was back on and our Google display and Google nest mini have stopped receiving notificationsI've checked the he...

Baronoli by • Community Member
  • 688 Views
  • 4 replies
  • 0 kudos
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