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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1486 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17559 Views
  • 0 replies
  • 7 kudos

Nest Wi-Fi - cameras offline

Hey hey.I have two nest cameras which are placed outdoors. Worked perfectly fine. Just bought a new Google nest router and extender. Everything went well except for the cameras which went offline. Read a lot of troubleshooting online but nothing work...

CBartoll by Community Member
  • 1307 Views
  • 7 replies
  • 0 kudos

Turn off notifications for familiar faces?

It's maddening to get notifications multiple times a day when my neighbor (two family house) comes and goes. I want notifications for everyone else, but not when familiar faces keep popping up. I've scoured the Net for a solution and it appears there...

Video history timeline scale in Home app

When I want to review history for my Nest Cam (indoor wired) the timeline scale is in minutes which makes scrolling back or ahead several hours or even days unacceptably slow. There is no setting that I can find to change the default scale. The histo...

Gagemcc7 by Community Member
  • 650 Views
  • 2 replies
  • 3 kudos

Doorbell

I can't get my Gen1 nest to work with my doorbell (No Notification or Sound), Have set up all required settings in the Google home app but nothing showing on the nest. Have notifications and a tri alert sound on both I phones I use but the volume wou...

delboy49 by Community Member
  • 909 Views
  • 4 replies
  • 0 kudos

Connect Google floodlight cam - no QR

Camera / Flood no longer recognized by Google Home - removed and started from scratch - of course QR sticker missing - why a sticker?? so think I’m using the right six alpha numeric code but who knows it’s not clear regardless goes thru whole setup -...

Jjcast by Community Member
  • 5506 Views
  • 19 replies
  • 0 kudos

WHAT A JOKE!

..the fact that Google doesn't make a eaves mount is absurd. The end. 

TG3 by Community Member
  • 532 Views
  • 2 replies
  • 0 kudos

Nest Cam battery missing events

I'm experiencing the same issue reported here: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Idle-Camera-No-motion-detection/m-p/118225Look... If these cameras don't work unless they are plugged in, Google needs to give us weatherproof...

KcH89 by Community Member
  • 4873 Views
  • 7 replies
  • 4 kudos

Resolved! Nest Hello no longer rings chime

My Nest Hello no longer rings the chime. It used to work but now no longer rings the chime. I've replaced the transformer and the chime. I suspect the chime connector is malfunctioning and would like to replace it. Where can I obtain one?

tks2017 by Community Member
  • 1484 Views
  • 7 replies
  • 0 kudos

Resolved! Nest Hello doorbell not connecting on set up

Had a Nest doorbell set up for a while. I then upgraded my router to a Google Mesh set up with 1 point. I just replaced my doorbell (due to peeling issues) and it will not connect to another Nest device in my account for set up (4 thermostats and a p...

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