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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15679 Views
  • 0 replies
  • 6 kudos

Lost magnet mount for nest cam outdoor

Hi, like so many others in this forum I have lost the magnet mount for my nest cam outdoor. Conveniently, nest does not sell them. It looks like the key is to get a community member to reach out. Would somebody please mind reaching out to me so that ...

DaMarg by • Community Member
  • 693 Views
  • 3 replies
  • 0 kudos

Subscriptions

I've got the Google nest hello wired and hell I'm trying to get a nest aware Plus subscription started because I want the 24/7 recorded video instead of the event recorded video but I can't seem to find a subscription to subscribe to for the nest to ...

SGBNDMC by • Community Member
  • 747 Views
  • 4 replies
  • 0 kudos

Video playback not working on pixel device

Hi, any video playback from my doorbell is not working on my pixel 6 Pro for the past month or so. It is working on another android phone in the house, so there is no issue with the doorbell itself. I have restarted, removed and reinstalled the doorb...

Eamonn1 by • Community Member
  • 8771 Views
  • 25 replies
  • 1 kudos

Google Nest Doorbell is Dead???

Hi. Three days ago I noticed that my Nest Doorbell was no longer responding. No light on doorbell. App message was said "Camera offline". Also noted that the doorbell itself was very hot to the touch. Tried a reset but absolutely nothing happened. Tr...

Davir by • Community Member
  • 5235 Views
  • 8 replies
  • 2 kudos

Google Nest Camera does not work with GSuite

Hi there, I have recently invested in multiple Nest cameras for my home and have discovered that I cannot use my legacy GSuite account with them. This is mind blowing.Having been a google customer for 10+ years, using the original Google Apps service...

lambert by • Community Member
  • 541 Views
  • 2 replies
  • 0 kudos

Nest Cam with Floodlight

I installed my camera under an overhang. The camera image is inverted. I tried to switch the camera around, but I can't make it work. The camera cord is too short.Can I get some help?Tom

Nest Doorbell

Hi I purchased the most expensive doorbell of my life. I then learned that it doesn’t chime. I invested in a Nest mini. I then learned that the battery version of Nest Doorbell doesn’t work with the Nest Mini. How much do I have to spend to get a doo...

Anouk by • Community Member
  • 1583 Views
  • 8 replies
  • 1 kudos

Resolved! Not getting camera notifications when off WiFi

We have three Nest cameras (two outdoor, one doorbell) on our home Google WiFi. No matter where I am (Wifi or cellular) with my Pixel 5, I get camera/doorbell notifications. But my wife's Motorola is no longer getting camera/doorbell notifications wh...

Clzeni by • Community Member
  • 913 Views
  • 2 replies
  • 0 kudos
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