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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1652 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17782 Views
  • 0 replies
  • 7 kudos

Nest Cam with Floodlight

I installed my camera under an overhang. The camera image is inverted. I tried to switch the camera around, but I can't make it work. The camera cord is too short.Can I get some help?Tom

Nest Doorbell

Hi I purchased the most expensive doorbell of my life. I then learned that it doesn’t chime. I invested in a Nest mini. I then learned that the battery version of Nest Doorbell doesn’t work with the Nest Mini. How much do I have to spend to get a doo...

Anouk by Community Member
  • 1777 Views
  • 8 replies
  • 1 kudos

Resolved! Not getting camera notifications when off WiFi

We have three Nest cameras (two outdoor, one doorbell) on our home Google WiFi. No matter where I am (Wifi or cellular) with my Pixel 5, I get camera/doorbell notifications. But my wife's Motorola is no longer getting camera/doorbell notifications wh...

Clzeni by Community Member
  • 1016 Views
  • 2 replies
  • 0 kudos

Barking Dog

I bought the camera to record the neighbors barking dog. I have the device wired for continuous recording but it does not pick up the barking dog. What is wrong?

Lois by Community Member
  • 743 Views
  • 3 replies
  • 0 kudos

Sound is recorded but not categorized in history

Can I only review sound from video history? All events shows up lumped together and it's not specific enough. I have to scour through the entire footage and look under "event details", and even then sound hasn't shown up as its own category. 

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WenWen by Community Member
  • 1400 Views
  • 8 replies
  • 0 kudos

Nest camera indoor 2nd Gen wired offline

Hello ,recently I bought nest camera wired 2nd gen and very often it is offline. I mention that I even brought the camera to the factory settings but in vain. It works for a while after which it is again ... offline. Of course I disconnected the came...

How do I get a refund or warranty claim or customer support?

The Indoor Nest Cam v2 doesn't record audio despite enabling settings for doing just that. I'm sick of wasting my time troubleshooting, and Google support has been less than helpful. At this point, I just want my money back so I can buy a proper came...

xxxx by Community Member
  • 1057 Views
  • 4 replies
  • 0 kudos

Resolved! New Nest wireless camera will not add to the Google home app

I have multiple nest products including a wired cam, a wireless cam, and a doorbell. I purchased another new wireless camera and when I try to add it to the app it reads the QR code and then kicks me right back to the home screen on the app.I have tr...

Psycocavr by Community Member
  • 2215 Views
  • 8 replies
  • 0 kudos
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