New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
We recently shared more about expanded support for the first generation Nest Cam Indoor in the Public Preview of the Google Home app. You can read more in our community blog: Support for Nest Cam Indoor (1st gen) in the Google Home App. Have any ques...
2 weeks ago I wrote this:How do I add a user to my NEST account (Windows and IOs)? I want to allow my wife to view the camera on her phone (Android). I have downloaded the NEST app to her phone, however it requires me to delete the camera before she ...
Hello, I have a Nest Hello that went offline at 3:00 AM (four hours ago) and now has a blinking green LED. I tried reset (through the rear pin hole). I tried Factory Reset by also holding down the doorbell button and rear pin hole (for more than 10 s...
Camera is mounted about 12 feet above ground over my garage. it doesn't detect motion until something is half way up the drive way. Called support and they were no help. I have the sensitivity maxed out. What is the realistic range of motion detectio...
My wife has the doorbell install and working on her phone, how I can add on my phone?Thanks
I’m renting my home to a family member, and I want to give them access to the Nest devices in the house (primarily doorbell camera, but also thermostats and smoke detectors). I follow the directions in the Google Home app, and when I enter in their e...
My camera and doorbell got disconnected from the Wi-Fi and I can't find out how to reconnect them. Help please
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Dear Google, my new camera takes: 1. Five times longer to setup2. Is two times more difficult to get to and see video3. Has less functionality due to Google Home having a poorer feature set and experience4. Requires the purchase of a cable for 24/7 u...
I suppose I was confused when I bought the outdoor camera. Is there not a hard wire version?
Need assistance with live support…. What is phone number?
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