Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Broken wall plate

Unfortunately I broke the wall plate when installing. How can I order a replacement part ?

Push Notification Sound

Why are my push notifications not making sound at all? I have the chime sound on, on the doorbell & they work. My notifications work perfectly. I just don’t hear a notification on my iPhone at all. I saw a lot of people complaining about there needs ...

Nest Cam Outdoor or Indoor, battery, won’t set up in nest app or google home

I just bought a Nest Cam Outdoor or Indoor Battery and the set up instructions feel me to plug it into power, then get the Google home app, and then tap the + to add the camera. When I do that, in the Google home app, it tells me to use the Nest App ...

Invite Family Members to join the Google Nest Camera

How many family members can I invite to join the family group to share the Wired Indoor Nest Camera. When I invite family members, the invite button disappears after I invite 6 members. Is that right?

New Modem has ruined my life

I got a new Netgear modem. Same AirPort Extreme router that was working fine before hand. Laptop, phone, TV, iPad all connect fine. 3 nest cameras will not connect. At all. When I go to set them up again they say the network password is wrong. ( Its ...

Create schedules on the new Nest Cam

I have the new Nest Cams and I don't see any option to create schedules as it doesn't show up in the Nest App and there is no option in the Google Home App. "Hey Google can you put the new Nest Cams into the Nest App?"

Nest Doorbell, plastic is starting to peel/flake away

Hello, the front surface of my doorbell is starting to crack and flake away. Its not a protective film, its the actual plastic surface of the device. How do I go about organising a replacement? thanks

Extremely low speaker volume

I have Nest IQ indoor and outdoor webcams, a Hub Mini, a Hub Max and video doorbell. When I use my Nest or Home app to speak through the mic to any of these devices, the volume is VERY low and people standing directly under the camera can barely hear...

nest home doorbell battery won't connect to home app

i purchased the nest doorbell battery and i can't get it to connect to the google home app the light does not turn blue it turns white when i plug it up and then turns green and flashes green what options can i take

Resolved! Nest Doorbell Peeling - Terrible Customer Service wouldn't happen with Amazon

Hello, I have a couple year old Nest doorbell camera (wired) and the plastic on the front is chipping around the outside. I spoke with the chat support guy called John, who couldn't even get my name right!! He said there was nothing they could do as ...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Broken wall plate

Push Notification Sound

Nest Cam Outdoor or Indoor, battery, won’t set up in nest app or google home

Invite Family Members to join the Google Nest Camera

New Modem has ruined my life

Create schedules on the new Nest Cam

Nest Doorbell, plastic is starting to peel/flake away

Extremely low speaker volume

nest home doorbell battery won't connect to home app

Resolved! Nest Doorbell Peeling - Terrible Customer Service wouldn't happen with Amazon

24/7 how to get it

I moved a d need to set up my nest camera and door...

Poor Performance of Unit Battery

Nest Doorbell Offline

Wired gen 2 doorbell offline

New Nest/Google camera keeps going offline! Consta...

not able to login to home.nest.com

Recording camera

Suddenly 8 out of 10 Cameras offline at two differ...

Why Does My Nest 2.0 Wired Chime Unexpectedly