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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17532 Views
  • 0 replies
  • 7 kudos

Camera not Support by Nest App

I cannot believe that Google is now producing cameras that do not work with the beloved Next Cam App. It is superior for viewing to Google Home. I have 9 Cameras and some in 3 other locations. Now, one of the locations, I cannot add another to the Ap...

Solar charge for Nest wireless doorbell

Hi! Are there Solar chargers for the Nest doorbell? I would like to install a doorbell by my exterior door. However, I don’t wish to charge the device once installed. Are there such devices to continually charge the doorbell without plugging into an ...

Live video going unavailable

I Installed my Google Nest Cam gen2 and I have Nest Aware. Despite the camera being 5 meters away from the wifi, when I click live video, I can only see about 10s of live footage before it goes "live video unavailable". Has anyone experienced anythin...

Resolved! Problems installing Nest Cam battery on Nest Hub Max

Problems installing Nest Cam battery on Nest Hub MaxThe Google Home app tells me I need to install it using the Nest app.I go to the Nest app and as soon as I scan the code it tells me I need to use the Google Home app to install this device.On the N...

karom by Community Member
  • 1009 Views
  • 4 replies
  • 0 kudos

Yet again....Home/Away (not) Assist

Fail. Epic fail. Second level support incapable of responding. The elephant in the room ? Nest's lousy software on their servers. They failed to consider Roger's Law when they designed Home/Away Assist. The Law of 'What If?'.As in "What If" when the ...

wood by Community Member
  • 777 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Doorbell battery still drains when wired

NEST DOORBELL (WIRED)Purchased Nest Doorbell in Sydney Australia in March 2022, and had it professionally wired to 24VAC transformer on the primary 240V supply.The doorbell only occasionally registers INFINITY wired mode and will then revert to BATTE...

adim_adis by Community Member
  • 1608 Views
  • 6 replies
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Next camera wireless

Best camera works when I look at it live but never notifies or records when someone is in range!

Qvic4 by Community Member
  • 876 Views
  • 3 replies
  • 0 kudos

Connected to wifi, but no live video.

I have a Nest Doorbell (battery) that stopped showing live video.The Google Home app tells me: "Live video unavailable. The camera may be unreachable or saving battery." I've tried the following solutions, but none have worked: - I've restarted the c...

AngeloSJ1 by Community Member
  • 4567 Views
  • 15 replies
  • 2 kudos

Nest Cams on different WiFi

Hi I have encountered the same exact issue referenced in this now locked thread:https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Cams-in-Home-App-to-Different-WiFi-Networks/m-p/4471Since I cannot comment there I will reiterate the is...

Ahudson87 by Community Member
  • 1003 Views
  • 5 replies
  • 0 kudos
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