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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13599 Views
  • 0 replies
  • 5 kudos

Google Nest Cam

We had intruders try and break in, they somehow dropped our Wi-Fi from outside the property, then they managed to delete our video event history, how is this even possible with googles security

Stef7 by Community Member
  • 500 Views
  • 1 replies
  • 1 kudos

Camera reset

I have a camera that was set up to an account I can no longer access. I tried resetting with a paper clip but when I scan the QR code I still get message that it is connected to another account.

Nest Doorbell Camera Plastic Film Peeling

The label won't let me choose Nest Doorbell (wired). I have owned my Nest WIRED doorbell for 1 year and 4 months and the plastic on the outside is cracking and peeling. I have read numerous reports on this forum with the same complaints. It seems to ...

Nest Doorbell Surface Peeling (2)

Team, at the bottom is my previous post. I received a response promptly (which was great) which noted the following (directly below). I have filled out the requested form immediately and have not yet received a response or case number to reference or...

hawkbdh by Community Member
  • 921 Views
  • 4 replies
  • 0 kudos

Resolved! Communication

Hi. Yesterday I posted this message. https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Doorbell-plastic-cracking-and-peeling/m-p/112261/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEwwMTgxOVRNRDFYSE1MfDExMjI2MXxTVUJTQ1JJUFRJT05TfGhL#M21749B...

Dewa by Community Member
  • 976 Views
  • 3 replies
  • 1 kudos

Resolved! Nest Doorbell (Battery) and HomeKit Starling Home Hub interaction

Isolated why my hardwired Nest Doorbell (Battery) failed to maintain a charge. After replacing both the Nest Doorbell and the doorbell transformer, my excessive battery drain was caused by interfacing the doorbell to HomeKit with the Starling Home Hu...

PaulK by Community Member
  • 2144 Views
  • 3 replies
  • 0 kudos
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