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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13597 Views
  • 0 replies
  • 5 kudos

Nest Hub Keeps Disconnecting Viewing My Camera

My Nest Camera (battery but I had to plug it in because they charge is awful), while viewing on my hub, will keep disconnecting. It takes me back to home control and I have to press the camera I want to view all over again. I want continual monitorin...

DiC by Community Member
  • 2815 Views
  • 4 replies
  • 1 kudos

Indoor Camera only turns on for seconds then shuts off

I received a nest indoor Camera from someone that worked perfectly fine for them but something must have happened to the USB port because when I plug it in it will turn on for a few seconds and then turn off. I tried using that cord from our current ...

Jf83 by Community Member
  • 3481 Views
  • 10 replies
  • 0 kudos

Adjust volume of visitor announcement ONLY.

Hi there,I use Google Nest speakers and I really like them a lot. Usually I stream radio on them. And I also use them to control my smart home devices. Next to that, I have a Nest Hello doorbell installed to my front door. There is an annoying proble...

Camera always disconnects from wifi

My nest indoor camera constantly disconnects from wifi. This used to happen if I moved the camera to a different room but recently I started using it as a baby cam, it doesn’t get moved and it’s been disconnecting even more. I tried the factory reset...

Replacement base plate

Good evening,I have misplaced the baseplate to mount my battery doorbell. Is there a way that I can purchase another one? Thanks!

Bsellers by Community Member
  • 822 Views
  • 3 replies
  • 0 kudos

Blurry night vision on outdoor nest.

Our outdoor Nest camera suddenly shows a very blurry view and cannot see anything thru the lens. Daytime vision is totally clear. We cleaned the lens and no help.

Ddelawder by Community Member
  • 1066 Views
  • 3 replies
  • 1 kudos

Usb corrode

My usb that connects to the power adapter to the nest camera is corroded. Looks like blue and white powder inside it. I called Nest and they won't replace it because it's 2 years old. Does anyone have any tips how to clean the inside of thr usb secti...

Freedomt by Community Member
  • 935 Views
  • 3 replies
  • 0 kudos

Google Nest Cam

We had intruders try and break in, they somehow dropped our Wi-Fi from outside the property, then they managed to delete our video event history, how is this even possible with googles security

Stef7 by Community Member
  • 500 Views
  • 1 replies
  • 1 kudos
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