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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1445 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17514 Views
  • 0 replies
  • 7 kudos

Nest Hello peeling

A quick search of this forum or Reddit or other communities seems to indicate a LOT of customers have this issue. Mine is about 18 months old and after noticing an issue with night vision video having an out of focus area, I went and had a closer loo...

Main by Community Member
  • 951 Views
  • 3 replies
  • 0 kudos

Nest wired doorbell

I have had the wired Nest doorbell for at least 2 years with the Aware monthly subscription. Every 2-3 months the AI goes haywire and ID's every car as a person. The solution given every time I call is to reset the whole thing. This really doesn't so...

reobrien by Community Member
  • 815 Views
  • 4 replies
  • 0 kudos

Wired doorbell not picking up cars in driveway

My wired nest doorbell does not alert me to cars in my driveway. It can notice people once they get put of the car, but it does not record cars. I am dumbfounded as to why the doorbell will not record the car until it sees a person. Its not the zones...

Crankymom by Community Member
  • 3094 Views
  • 7 replies
  • 0 kudos

Nest doorbell replacement parts

My doorbell stopped getting power. I replaced the transformer and same issue. I then removed the component that connects to the chime, now the doorbell has power, but the nest cam wont work without it. My doorbell is no longer under warranty. How do ...

Camera connection dropping in and out

I have a Nest Cam outdoor on my home wifi and drop cam at work on an office wifi. Both have always worked very well with continuous streaming video. For the past couple of months at least I have noticed that both cameras, in both locations, are now c...

dremsen by Community Member
  • 845 Views
  • 2 replies
  • 0 kudos

Resolved! Download clips to computer

Is there information or info on how to download video clips to my PC? I just set the wired door bell up yesterday. So far so good!

rayray519 by Community Member
  • 2001 Views
  • 5 replies
  • 0 kudos

Could not reinstall my dropcam

After unsuccessfully trying to reconnect my Dropcams with my iPhone, I tried with my computer as mentioned on the apps.I did use the original USB cable to plug my camera directly into a USB port on my computer. The light on the front of the camera gl...

Popmendes by Community Member
  • 3416 Views
  • 10 replies
  • 1 kudos

New user

Hi. My brother bought and installed my google nest doorbell. It is battery operated and I need to recharge. I have the key but not sure where to locate the placement to open. I could sure use the help

caw by Community Member
  • 722 Views
  • 3 replies
  • 0 kudos
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