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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 277 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16098 Views
  • 0 replies
  • 6 kudos

Cam

We changed internet providers and the outdoor nest camera will not connect. I pressed the button in the back. I removed tge device fron the home app and it still tells me to get cliser and I am about 6 incges away

TeddiHutt by Community Member
  • 415 Views
  • 1 replies
  • 0 kudos

Nest Hub Max camera goes offline with Nest Wi-Fi

Every since turning on bridge mode and using the Nest Wi-if instead of the Comcast wi-if, the camera in my Nest Hub Max continues to go offline. The only way to bring it back is to reboot the Hub Max and then less than 15 minutes later the camera goe...

Boro31 by Community Member
  • 445 Views
  • 1 replies
  • 0 kudos

Google Home App - Nest products

Why do I have to use two apps for one company’s products?? I have 3 cameras, a thermostat and a smoke alarms. I can only use one camera properly on the Google home app. All other products I need to use the best app. And the best app won’t let me add ...

Klee678 by Community Member
  • 826 Views
  • 3 replies
  • 2 kudos

Nest door bell

I’m being have problems with my door bell videos at first the app crashes and now it won’t play the videos I see this a common problem with your system I’m ready to Switch system to a different one on not getting for what I pay monthly and is not my ...

Google Doorbell Unmounted

I just purchased a Nest Battery Doorbell. I have gone through the setup and it finished. As soon as I mount the doorbell I get the errors that the doorbell is unmounted and that I need to remount it. I mounted it and remounted it many times with no l...

Google Nest Camera Won’t Set Up

I set up the new battery operated indoor/outdoor camera and also migrated my other cameras from the Nest App all to the Google Home App. When I did this the new Camera showed up under a different account/home (I had three). I deleted the account/home...

jojoa by Community Member
  • 620 Views
  • 1 replies
  • 0 kudos
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