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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Solar panel and nest battery doorbell

I am using a solar panel to charge the battery but it does not show that the doorbell is plugged into the solar panel. I have tightened the cables and I have even replaced the solar panel and have donr a factory reset on the doorbell. Still only show...

Jearbee by • Community Member
  • 436 Views
  • 7 replies
  • 0 kudos

Nest Cam with Floodlight reinstall issues

Moderator edit: Subject updated for clarity and findability. I had an issue with constantly getting a low battery alert on my outdoor camera with flood lights. So I uninstalled the camera gave it a break. Now I'm trying to reinstall back to my home a...

Mamalynn by • Community Member
  • 373 Views
  • 6 replies
  • 0 kudos

How to correct improperly tagged doorbell videos

Hi, I'm having issues with my Nest Doorbell improperly categorizing faces. I regularly correct the faces library, but I need to be able to change the tag on the events. Video history still claims it to be the wrong face. This needs to be able to be c...

nest door bell camer

when the button is pressed to ring the doorbell most time it doesn't work but if you press in different areas of the button it does..so does this mean I should get a new one

meck by • Community Member
  • 126 Views
  • 2 replies
  • 0 kudos

Nest cam battery cant set up

Hi all, Trying to set up a nest outdoor cam. I already have 3 others. Going through setup I get to the finishing up prompt then it fails and says cant communicate with Google. Phone and app are up to date. Already reset multiple times. Thanks for any...

Charging slowly with supplied plug and cord

I am getting a "charging slowly" alert on my wireless Nest Outdoor cam, even though I am using the supplied cable and cord. I'm getting the same warning regardless of what outlet or power strip I try.

fcoy2 by • Community Member
  • 351 Views
  • 5 replies
  • 0 kudos

Doorbell themes...how dare you!

Your information on doorbell themes is inaccurate and misleading. Your company or tone deaf PO decided to take control over themes management yet Your help and guides state that the functionality is still there. As a Next Doorbell User, I want the ab...

JPoole by • Community Member
  • 475 Views
  • 6 replies
  • 0 kudos

Nest Doorbell Notifications

When I bought the nest doorbell (battery), I was told to get the nest hub to get notifications for the doorbell and I assumed I would get a loud notification of some sort on the hub when the doorbell is pressed, but I only get a notification on my ph...

Ct4 by • Community Member
  • 315 Views
  • 5 replies
  • 0 kudos

Nest lost all devices

Minus to count, lost all of my devices, and now my doorbell appears to be off-line or no longer connected to the account. I can’t see any of the history or alerts that used to be there. it wants me to add a new device.The thermostat also seems to be ...

Ursulaod by • Community Member
  • 182 Views
  • 2 replies
  • 0 kudos
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