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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15731 Views
  • 0 replies
  • 6 kudos

Transfer my subscription anther device

“I have Nest Aware for a previous device, and I have a five-day subscription. That device got damaged, and I bought a new device. What do I need to do to transfer my subscription to my new device?”

Nest Cam w Floodlight not staying connected

I recently installed my second Nest Cam with Floodlight.The first one I installed worked great since installing about 6 months ago.The second one worked for about 2 days before it stopped working correctly - no video recording for hours and I can't a...

Recordings before someone crosses the plane of loacted event.

HelloWhy does the camera record people that never cross the designated event area I predefined? I have it set up when it catches the front door just before the fence and people walking on the sidewalk not even close enough trigger it, it drains the b...

Itof by • Community Member
  • 277 Views
  • 1 replies
  • 0 kudos

Doorbell Notifications/History not working.

I've had nothing but issues with my Google Nest Doorbell. Initially, I misunderstood that my "zone" was actually where I didn't want notifications, obviously my fault, however unless I turn on notifications for all areas then I don't seem to get noti...

DM91 by • Community Member
  • 582 Views
  • 3 replies
  • 0 kudos

Unable to view nest camera events, live works fine

I'm currently unable to view previous events on any of my nest cameras, indoor outdoor, doorbells. Live works fine. The screen just shows the spinning disk. This has worked fine for multiple years with no recent changes. Any ideas?Wayne

Drwg by • Community Member
  • 2338 Views
  • 24 replies
  • 0 kudos

factory reset

On my google nest doorbell wired the factory reset doesn't work. It does come with the yellow ring and then the blue but does not give an acoustic signal. It also starts up again, but no acoustic signal. Can't add it to Nest app either.

Terrag by • Community Member
  • 777 Views
  • 7 replies
  • 0 kudos

Gen2 wired doorbell not sending notifications

Hello,I have installed the doorbell which was to replace the battery powered version. Its setup fine, I can see live video no problems, setup my zones and notifications as I want them (basically mirrors how I had the battery one).But here’s the probl...

NickB73 by • Community Member
  • 321 Views
  • 1 replies
  • 0 kudos
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