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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 192 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15908 Views
  • 0 replies
  • 6 kudos

Missing wall plate

Purchased one of the Nest Camera (Battery) as a gift. When starting installation noticed the wall plate was missing. I contacted support today and was told that since it was over 15 days, unable to get a return. Also unable to buy a wall plate from t...

woodsa by Community Member
  • 930 Views
  • 2 replies
  • 0 kudos

Lost outdoor nest magnet mount

Hello all,my outdoor nest camera is currently hanging as the mount has somehow got disconnected and we can’t locate the white magnet piece.I’ve searched everywhere for a replacement part and can’t locate this anywhere.Really need help with this and h...

Drhitz by Community Member
  • 934 Views
  • 3 replies
  • 0 kudos

How it works

What I am hoping this will do is light up something on my phone when someone rings the doorbell and then allow me to speak to that person at the front door. I don’t need notifications for any activity other than that.Nest wants to tell me every time ...

Icramer by Community Member
  • 977 Views
  • 3 replies
  • 0 kudos

Resolved! Activity Zones: App vs Computer which takes precedence?

If I set-up an activity zone on my computer, and a different zone on my app (I use iMac and iPhone)... which takes precedence? Or is it that the zones can all be different for each user (iPhone 1 has its own zones which work on that phone, has its ow...

Blackaye by Community Member
  • 1068 Views
  • 3 replies
  • 0 kudos

Resolved! 429 too many requests error

I was looking at my Nest doorbell and camera about 30 minutes ago from my phone. Once I got home I opened https://home.nest.com and immediately received and error code - 429 too many requests .When I try from other browsers I receive the same error. ...

Zefrn by Community Member
  • 5051 Views
  • 10 replies
  • 2 kudos

Nest doorbell battery can’t connect to assist device

Hello,My brand new Nest doorbell battery can’t connect to assist device. I restarted my iPhone, tried to turn off and on Google Home and Nest in Settings-Privacy-Local Network and nothing is working. very frustrating!!! Can someone help me with this ...

cleto_jr by Community Member
  • 1333 Views
  • 5 replies
  • 1 kudos
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