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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1477 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17549 Views
  • 0 replies
  • 7 kudos

Nest Login Issues

We recently moved our business. We are trying to get the cameras working again. I don't remember my Nest password, every time I use the forgot password link I never get an email to reset password. Just keeps bringing me to the login page. Any help wo...

Nest hello doorbell bracket

Original mounting bracket missing - I bought it a year ago but only now getting around to install - where can I get a replacement mounting bracket since all aftermarket “trim” brackets say you need the original metal mounting bracket

Popeye by • Community Member
  • 1066 Views
  • 3 replies
  • 0 kudos

Resolved! Floodlight/Camera Scheduling Idea for Google Home App

I was very disappointed that you cannot schedule the Nest Floodlight Camera product after I installed 5 of them, but since I replaced all my Floodlights with these, they already had a light switch that controlled the previous floodlights. There are a...

BG by • Bronze
  • 2718 Views
  • 5 replies
  • 0 kudos

Each of my events is deleted after 3 hours

Hi Support, I've purchased 3 Google nest camera (battery) and 1 new Google doorbell. Now I can't see any events. Not today. Not yesterday. Not the day before. I've experienced this for a few days. I didn't realized it until last week. I used the onli...

Shen by • Community Member
  • 34701 Views
  • 10 replies
  • 29 kudos

Billing snd subscription

Hi I paid £50 for the yearly subscription to nest aware. You also have take the original payment of £33 from me. Also I thought with the new £50 subscription for all cameras that there was extras on this snd I don’t see extras. Leachy248. can you che...

Rocco by • Community Member
  • 2223 Views
  • 3 replies
  • 0 kudos

Nest aware in the UAE?

Hi - Nest Aware is currently deactivated for UAE users. Could you please clarify:- why it is no longer active?- if and when we can expect getting the service back?Thank you.

DubaiHero by • Community Member
  • 2246 Views
  • 3 replies
  • 0 kudos

Can’t Connect to Wi-Fi

Hello, My nest doorbell is connected and the light is blue. The final step of connecting my doorbell to my Wi-Fi is the problem. It’s not connecting to my Wi-Fi that’s connected to my phone. I’ve checked the password multiple times to make sure it’s ...

Can’t see who rang the Nest Hello Doorbell

My iOS devise goes blank or freezes when someone rings the Nest hello doorbell. When it was installed, I payed for additional points simply to be sure of connectivity. I’ve read plenty of similar concerns so I thought that I would CHIME in. The deliv...

Doug1 by • Community Member
  • 1179 Views
  • 4 replies
  • 0 kudos

Google nest cam battery using Wasserman PoE adapter

Hey now I have attempted to connect 2 different Wasserstein POE adapter cables to my nest cam battery without any luck, are we waiting for a Google home firmware update or do these things just not work? Wasserstein seems to have no support so far as ...

Troy by • Community Member
  • 1449 Views
  • 4 replies
  • 0 kudos
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