cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 263 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16045 Views
  • 0 replies
  • 6 kudos

Resolved! Nest Doorbell (battery) wired but draining battery

Hi, I have wired the battery doorbell to an AC adapter thinking it would charge and keep the battery @ 100%. However, when I access the Home app, it says its plugged in - sometimes there's an infinity sign but most of the time there's a battery perce...

tsohal by • Community Member
  • 5425 Views
  • 9 replies
  • 5 kudos

Nest Hello Doorbell blinking green LED

Hello, I have a Nest Hello that went offline at 3:00 AM (four hours ago) and now has a blinking green LED. I tried reset (through the rear pin hole). I tried Factory Reset by also holding down the doorbell button and rear pin hole (for more than 10 s...

bert by • Community Member
  • 16059 Views
  • 9 replies
  • 6 kudos

Resolved! Nest Camera (Battery) Motion Detection Sucks

Camera is mounted about 12 feet above ground over my garage. it doesn't detect motion until something is half way up the drive way. Called support and they were no help. I have the sensitivity maxed out. What is the realistic range of motion detectio...

WiFi

My camera and doorbell got disconnected from the Wi-Fi and I can't find out how to reconnect them. Help please

Hal2 by • Community Member
  • 1319 Views
  • 4 replies
  • 0 kudos

Webcasting New Nest Camera

Dear Google, my new camera takes: 1. Five times longer to setup2. Is two times more difficult to get to and see video3. Has less functionality due to Google Home having a poorer feature set and experience4. Requires the purchase of a cable for 24/7 u...

to vote
Labels