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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15725 Views
  • 0 replies
  • 6 kudos

Chime connector replacement

So I read on Nest's website to contact them if you need a chime connector replacement. So I did. Customer service took my serial number and realized it is put of warranty. He then said sorry can't help you. So now I pay over $200 for their product an...

btabs18 by • Community Member
  • 961 Views
  • 1 replies
  • 2 kudos

Replacement magnet mount

I have recently moved and in the process of the move, packing, unpacking etc…noticed I have lost 4 of my magnet mounts. I have looked at various websites and to no avail the replacements aren’t easily located. So, my question to Google Nest is how do...

RSchultz by • Community Member
  • 667 Views
  • 1 replies
  • 0 kudos

Doorbell

I know six digit code is on back of nest video doorbell. Now, it is wall mounted. How do I get that code

dhiren by • Community Member
  • 1327 Views
  • 4 replies
  • 0 kudos

Nest cameras notification overload

I have a zone set and notifications selected for inside of the zone, outside the zone notifications are turned off, makes no difference I get overloaded with notifications from outside of the zone.can you please advise?

AndyN by • Community Member
  • 865 Views
  • 2 replies
  • 0 kudos

How to fix "Person Seen" when nobody is there?

Installed the new camera 2 weeks ago as my NEST IQ quit working. The new camera will notify us "Person Seen" when it hears a noise in the neighbors yard or on the street. Scary to receive an alert someone is in your backyard when it's not true. Any s...

GeorgeS by • Community Member
  • 9391 Views
  • 4 replies
  • 0 kudos

Resolved! green light does not stay on, missing many events!

Hi, I just got the indoor/outdoor Nest camera. I'm using it indoors. The green light does not stay on and most security events do not get recorded. What troubleshooting steps can I take? Thanks.and is there a way I can watch the live feed from my com...

sheryl by • Community Member
  • 4237 Views
  • 10 replies
  • 0 kudos

Randomly Missed Events

I've got two Nest Cam Batteries, and I would say event detection works about 75% of the time. I can't figure out the pattern for the other 25%. Specific examples:When I walked out of the garage with the garbage this morning, it detected it. A car jus...

MikeR91 by • Community Member
  • 2946 Views
  • 10 replies
  • 0 kudos

Doorbell notifications to multiple people

I just installed my new Nest doorbell (battery) and am (after many troubles) getting notifications on my iPhone and iPad. How do I get notifications on the iPhones of my household members?

arbie by • Community Member
  • 5716 Views
  • 5 replies
  • 0 kudos
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