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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 999 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16901 Views
  • 0 replies
  • 7 kudos

Rotate picture doesn’t work

I have an older Nest cam and after moving it, the picture is now upside down. When I click on “rotate180 degrees” nothing happens. I know I can physically turn the camera, but this cam is wired, so the cord would be sticking out the top of the camera...

Emrdrd by • Community Member
  • 2155 Views
  • 2 replies
  • 0 kudos

Google Nest Battery Doorbell

I’ve installed the doorbell, set up my zones, activated what should be monitored (people, animals etc….). The camera/video does not activate until I, or anything else is practically on top of it. It does not begin video/activate literally until somet...

Resolved! Warranty for nest outdoor camera

How do I file a warranty claim for a nest outdoor camera that is less than a year old and will not power on at all?

Ges by • Community Member
  • 3105 Views
  • 4 replies
  • 0 kudos

Nest App….unable to add camera

Help! I just bought the new Outdoor cam yesterday. I’ve set it up though Google Home, but can’t add the camera via the Nest app. I get this far and then does nothing: https://ibb.co/9pXBDW1Suggestions?

Nessa by • Community Member
  • 1366 Views
  • 3 replies
  • 0 kudos

Lost mounting plate

I need a replacement mounting plate. Where can I buy one? Can't seem to find them anywhere online.

don83 by • Community Member
  • 1660 Views
  • 5 replies
  • 0 kudos

Nest Hello Doorbell microphone not working

I have had the doorbell for less than 2 years. The microphone on the doorbell is barely working. I've checked the router connection..its strong. I've done the factory reset, no joy. I've even taken a q-tip dipped in alcohol and its still barely audib...

Jas31263 by • Community Member
  • 3712 Views
  • 7 replies
  • 1 kudos

Resolved! New Doorbell (Battery)

Have recently installed a new Google Nest Doorbell (Battery) and there is at least a 2 minute delay from when someone rings the doorbell to me getting notified my iPhone or on my Google Nest mini speaker. Anyway to sync them up? If not, this doorbell...

jay2098 by • Community Member
  • 1909 Views
  • 7 replies
  • 0 kudos

Resolved! Google Nest Doorbell Connection

Hello,I have the Nest app and the doorbell camera was connected fine. Randomly, 3 days ago the app deleted my doorbell camera from it. Now, in trying to connect it back, it is asking me for the 6 digit entry key that is on the back of the product, wh...

JP28 by • Community Member
  • 2449 Views
  • 4 replies
  • 0 kudos
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