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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1551 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17653 Views
  • 0 replies
  • 7 kudos

Doesn't record while viewing Live feed

Concerns:i was viewing live this morning (2:31 am) and a person walked from my sidewalk into the street then started trying to open car doors (if they were unlocked). My camera recorded the event ONLY up until I started viewing the live stream!. This...

Deannie by • Community Member
  • 1795 Views
  • 9 replies
  • 0 kudos

Resolved! Nest Camera with Floodlight - Turn off Floodlight

I have recently purchased a Nest Cam with Floodlight. I am curious if there is any settings that allow you to turn off the floodlight feature? (Seems the strata I am in doesn't allow Floodlights above a Garage Door on the exterior of the home.)

Cannot reconnect Nest Doorbell

We were having issues with our Google Nest WiFi system, so we factory reset it, which fixed our issues. After factory resetting our network, our Nest Doorbell will not reconnect. I have tried to deleting and reinstalling the Home app, factory reset t...

LB9195 by • Community Member
  • 379 Views
  • 1 replies
  • 0 kudos

Google Nest Doorbell not mounting.

My Google Nest Doorbell (Battery) has been odd when mounting after charging the last couple of times and now won't mount for me, no click into place. I've taken the mounting plate down to have a look at it and there doesn't seem to be any further cli...

weealan by • Community Member
  • 1273 Views
  • 7 replies
  • 0 kudos

Resolved! Can’t configure my doorbell in Nest app

My doorbell is set in Google Home and I can see the stream, everything works just fine.But when I want to configure it in Nest by adding a product I’m stuck at the stage where it ask for the serial number and can’t enter anything.

Darbylol by • Community Member
  • 599 Views
  • 2 replies
  • 0 kudos
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