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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1599 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17714 Views
  • 0 replies
  • 7 kudos

Nest Doorbell not responding when pushing reset button

The doorbell was set up in my previous house and I have recently moved to a new place with new wifi. When I hit the reset button, it won't respond at all. It does not show any indicator lightings. When I plug in the power it will slowly blink white l...

yun9131 by Community Member
  • 366 Views
  • 1 replies
  • 0 kudos

Wireless Doorbell Falls off mount

I see this is a known problem, but I'm now experiencing my Google nest wireless doorbell falling off its mount because the top latch is stuck inside. Seeing if anyone has figured out a fix for this? I talked to customer support and I'm out of warrant...

Trouble reinstalling nest camera

One of my cameras lost connection. Tried to reconnect, but failed. Removed camera from app on phone, then tried to re-add... failed. Tried to factory reset and then tried to add camera...failed. When I try to factory reset camera, it doesn't chime af...

PhilRojo by Community Member
  • 421 Views
  • 1 replies
  • 0 kudos

How to disconnect a doorbell chime connector?

Hi Everyone,My interior doorbell chime box died and I bought a replacement. How do I disconnect the Nest chime connector from the old chime box? I unscrewed the connections, but I cannot figure out how to release the "push in" connection. I was to be...

GFarra31 by Community Member
  • 578 Views
  • 1 replies
  • 0 kudos

camera turns off randomly

My camera turns off randomly. Essentially sometimes I go on my Nest app and the cameras on or off. When off I have no history.

Snospoild by Community Member
  • 263 Views
  • 0 replies
  • 0 kudos

Danger! Burned by Nest Doorbell !

My nest doorbell heated up to 160° Fahrenheit and burned me when I tried to touch it. According to google human skin can be destroyed at 162°! I sent a picture to google and they said that was normal and they would not replace it: here is a picture a...

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Querido42 by Community Member
  • 664 Views
  • 2 replies
  • 0 kudos

Camera with Battery

I moved and only recently set back up my Nest Thermostat, Indoor camera and doorbell. They are on the nest app and I also migrated to the Google Home app (by force). They all show on the nest app and google home app. I had bought a Nest Cam (battery)...

henk24 by Community Member
  • 837 Views
  • 4 replies
  • 0 kudos
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