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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13612 Views
  • 0 replies
  • 5 kudos

1 Doorbell + 4 Nest hub camera issue

My original setup are 1 no. doorbell + 1 no. nest hub 2. It work pretty good don't give problem at all. Problem start few days ago I bought 3 more nest hub for my 3 bedrooms. After all the new nest hub done configured something wrong with when I pres...

Resolved! Camera "Can't connect to google"

The wifi password at our office changed and so I removed the camera from the app and factory reset it (which is frankly ridiculous to need to do in the first place) Wouldn't connect to my phone, they couldn't see each other over bluetooth.I've reset ...

OfficeCam by • Community Member
  • 1224 Views
  • 7 replies
  • 0 kudos

Nest Cam w/Floodlight won't reconnect

I purchased the floodlight with camera mid octiber. It sat in the box because I couldn’t connect it as it needs to be wired into the house. I finally found somebody to connect it around the end of November 2024. I installed the camera into my home Go...

Anna1214 by • Community Member
  • 687 Views
  • 1 replies
  • 0 kudos

Nest cam enhanced zoom recording feature

We have had enhanced zoom recording feature for over 10 years. I use it every day to zoom to right area for each of our Nest Cams. How do we lobby / request this feature to come back? I do understand that it is not there. How do we request it. You ha...

Resolved! Missing terminal screw

Hello all, wonder if y'all could help me out. I have nest doorbell generation 2 and I am missing one of the 2 terminal wire screws that connect on the back of the wired door bell. The 2 screws that connect the wires to the interior door bell. Can any...

CJ_86 by • Community Member
  • 1241 Views
  • 5 replies
  • 0 kudos

Ready to scrap Google doorbell

Google has ruined Nest. The only thing I can count on with my Nest doorbell is that I will get multiple messages it is offline. all I get is excuses that the problem is mine - you’ve got a bad WiFi system, blah, blah, blah. I no longer trust anything...

SMoline by • Community Member
  • 748 Views
  • 5 replies
  • 0 kudos

Resolved! New Wired 2nd Gen Doorbell Won’t Stop Blinking Yellow

I just bought the new Nest Doorbell Wired 2nd Generation. I installed the chime connector puck and connected my transformer that says it is 16 V with no other information. I assumed it probably met the requirements so decided to give it a try. I prev...

Terminal screw for Nest Doorbell Gen 2

Hello,Does anyone know if Google will ship out the terminal screws? We have gone to numerous stores with no luck. It's a little off-putting that they don't include extras nor do they seem to be listening to any of the feedback on these threads. I've ...

KWaters by • Community Member
  • 269 Views
  • 1 replies
  • 0 kudos

Resolved! New Battery Outdoor Nest Cam not following subscription?

Background: I have had nest cameras (old and new generations) for many years now at multiple properties and have never had any issues with my cameras following the subscription terms. Example: 24/7 recording vs. events only, etc. I also have the high...

melika by • Community Member
  • 1369 Views
  • 11 replies
  • 0 kudos
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