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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Caméra IQ qui ne s’allume plus

Bonjour,Ma caméra nest cam iq exterieur s'est arrêtée de fonctionner sans aucune raison.Lorsque je la branche électriquement l'anneau est bleu au démarrage puis s'éteint et la led est éteinte, donc impossible de la remettre en route ni de la réinitia...

Nest Hello doorbell peeling

Hello allMy Nest Hello doorbell has been peeling for some time. Most of the face has peeled off and it looks terrible. Is this a widespread manufacturing issue? Are Google doing anything to rectify the situation? RegardsJames

jamespitt by • Community Member
  • 752 Views
  • 8 replies
  • 0 kudos

Cooldown Period excessive

As per this post and others, the cooldown period preventing event to be captured in short succession is exceedingly long and there is no plan to add a setting to address it: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Notification-Co...

Batwam by • Community Member
  • 941 Views
  • 6 replies
  • 1 kudos

Accessing Nest Camera 24/7 Recording

Hello,I've bought a newer Google Nest Cam and the Google Aware Plus subscription for my Mum. I'm wondering how to access the 24/7 video history. I need to find things that won't be recognised as events (because they are sound based.. We're trying to ...

melsun by • Community Member
  • 3295 Views
  • 3 replies
  • 0 kudos

Nest door bell screen crack

Time to get in touch with Google regarding this issue I filled the form with they supposed to return you an email no more information everything at 10 touch fail the worst customer service they have experience buying a product. No one have help me. I...

Adler1027 by • Community Member
  • 243 Views
  • 4 replies
  • 0 kudos

How do I use my nest doorbell without mounting with screws? I’m using Velcro but it won’t turn on

I am trying to use heavy duty Velcro to mount my nest doorbell however it is not recognizing it as being mounted. Does it require screws to activate and consider itself mounted? When I have it plugged in it works fine but when I unplug it to put it b...

No notification when doorbell rung

I receive all camera notifications (and all are turned on), but when someone rings the doorbell there is no notification or any record of the button push/ring in Home app activity.

nh603 by • Community Member
  • 264 Views
  • 4 replies
  • 1 kudos

Doorbell not linking to Google Hub consistently

I really need help please to understand what is happening between my doorbell camera and my Google Hub in order to get them to talk to one another consistently because, at the moment, I am at a complete loss .My doorbell camera shows video on my mobi...

dnq by • Community Member
  • 574 Views
  • 3 replies
  • 0 kudos
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