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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 311 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16131 Views
  • 0 replies
  • 6 kudos

Doorbell battery is no longer holding a charge

I have had this doorbell a couple of years now and it has performed very well. Unfortunately this last week I have tried to charge it 2x now. It says it is fully charged so I unplug it and put it out, the next day it is dead. What is the best thing t...

Debarlene by Community Member
  • 337 Views
  • 1 replies
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Nest doorbell notifications for different users

My wife and I have separate profiles for our Google home app linked to our home which has our nest doorbell. My wife only wants notifications for when someone rings the doorbell. I want notifications for anyone seen in the zone. Is it possible to hav...

YCBCLEOH by Community Member
  • 1496 Views
  • 6 replies
  • 0 kudos

Resolved! Camera not able to play recorded events

Hi everyone! Arrrrrrrgh!! I can see that I have events recorded, but I cannot play them. I was on the phone to “support “ for 2 1/2 hours, and I spoke to 6 different people. We tried: WiFi is great at 5 bars Recorded events, yes we see that they are ...

Unable to reconnect camera after an internet change

I changed internet providers and for the last 6 months, I've been unable to reconnect our three cameras. I'm now at the point where they have all been manually factory reset and haven't been taken off the app ect. The internet is strong and close to ...

Litbug by Community Member
  • 655 Views
  • 1 replies
  • 0 kudos

Everyone Bump this thread!

Let's admit it - WE WANT TO BE ABLE TO MAKE OUR OWN RINGS! GIVE us all this ability. You guys have a great doorbell. Make it better! Allow your members to upload a 5-10 second clip of something that when 5he doorbell has rung. WE KNOW IT CAN BE DONE ...

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